Fouzia Barwari

I am a highly motivated professional with a Master's in Computer Science. I have worked as an Elementary school teacher and as a Software Engineer for over 3 years in India. Eventually after my marriage in 2014, I moved to the United States and I'm currently a lawful permanent resident. I'm also pursuing a certification in Medical Billing and Coding. I am presently looking to work remotely, and I hope to transfer my experiences into a responsible role as a Customer Service Representative.

Career Objective:

>> To impart the best of my knowledge and skills in the customer service industry and to be reckoned as a high-profile Customer Service Representative with a dynamic and fast-growing concern for the company.

>> Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

>> To provide exceptional service, build loyal relationships and solve problems.

>> To handle customer inquiries with the end goal of helping the customers achieve their desired outcome.

>> To respond to telephone or written correspondence inquiries from customers through inbound phone calls, chat and/or email.

>> Maintain customer service-related information for customer accounts and ensure quality customer service and customer satisfaction.

>> Quickly adapt to changes in procedure in a high-growth environment.

>> Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.