Felicia Plummer
Portsmouth,VA
Summary
Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Reliable and experienced in finance, business, audit, procurement
Hardworking and business driven through strong interpersonal skills aligned with task prioritization skills
Demonstrate clear understanding of agency goals; motivated, desire to learn and excel
Overview
28
28
years of professional experience
Work History
Financial Services Specialist II
Virginia Department Of Transportation
Richmond, VA
10.2017 - Current
- Manage revenue accounts at senior levels; secure funding for current and future initiatives.
- Work with clients to develop financial planning strategies and solutions promote business relationships in tolling industry
- Manage facility budgets in compliance with state guidelines
- ARMICS - prepare/review/update for toll facility
- Knowledge HR, supervision, professional services
- Demonstrate understanding of state procurement processes/guidance
- Prepare reports: daily, weekly, monthly and annually for submission to Central Office
- Forecast revenues/expenditures to support toll effectiveness
- Knowledge of/develop policies and procedures
- Act as liaison between internal/external customers and agency
- Knowledge and experience using computers/software
- Effective communication oral/written
- Serve as backup in absence of Facility Toll Director (day-to-day activities to report rollout to IAG)
Project Coordinator
Virginia Department Of Transportation
Suffolk, VA
09.2014 - 10.2017
- Tracked numerous hours and expenses to keep project on task and within budgetary parameters at city level for VA Beach, Chesapeake and Eastern Shore
- Overseer of hundreds of projects from project start through delivery by prioritizing needs and delegating assignments.
- Coordinated presentations for stakeholders and/or project members to detail project scope, progress and results.
- Performed on-site visits with localities to discuss project progress; address issues/concerns
- Gathered requirements for ongoing projects and organized details for management use.
- Ensured compliance of company safety plan and delivered recommendations to address regulatory issues.
- Supported localities obtaining funding - grants, loans, city revenue, etc
- Monitored spending/expenditures to ensure within Federal and State guidelines
Business Administrator (Various Locations)
Virginia Department Of Transportation
Suffolk, VA
12.1993 - 10.2014
- Supervised employee expense reports and time to prevent delay in processing time; monitor leave
- Served as Business Administrator and monitored costs bridges, tunnels, roadway and tolls
- Provided support to Toll Facility Fiscal , Maintenance and Operations Department while ensuring compliance with all department fiscal policies and procedures and efficient control of state funds.
- Managed audit department providing guidance and direction to Project Manager.
- Audit toll revenues, collections, staff, bank deposits and facility change fund. Document discrepancies; obtain feedback from Central Office, Banking facility and Project Manager.
- Prepared detailed audit reports, letters and spreadsheets in accordance with established guidelines.
- Issue/monitor Non-revenue.
- Review/revise policies and procedures.
- Make independent business decisions regarding fiscal matters.
- Accompany Financial Services Manager and Project Manager in business meetings related to Budgets. Public Relations.
- Supervision; Effective communication.
- Increased accuracy through improved processes for fiscal monitoring, payroll and operational expenses.
- Reconciled business reports/expenditures
- Served as liaison to several committees (Safety, Business, etc).
Education
Master of Arts - Business
Averett University
Danville, VA12.2011
Skills
- Financial services
- Financial analysis
- Compliance requirements
- Procurement
- Recruitment
- Business Relations
- Workplace training
Accomplishments
Earned VCO in 2004 (break)
Earned VCA in 2008 (return to agency)
Earned VCCO in 2013
Acknowledge for outstanding leadership and customer service
Received community service award (20 years)
Subject Matter Expert (FMS I/II)
Train
Timeline
Financial Services Specialist II
Virginia Department Of Transportation
10.2017 - Current
Project Coordinator
Virginia Department Of Transportation
09.2014 - 10.2017
Business Administrator (Various Locations)
Virginia Department Of Transportation
12.1993 - 10.2014
Master of Arts - Business
Averett University