Fragonard Laventure
Jamaica,NY
Summary
Adept at enhancing patient experiences and specimen handling, I leveraged my venipuncture expertise and compassionate patient care at One Medical to significantly improve procedure efficiency and reduce contamination risks. My proficiency in HIPAA compliance and medical records management consistently ensured high-quality patient support and operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
One Medical
New York, NY
06.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Administrative Assistant
Lenox Hill Radiology
Brooklyn, NY
07.2020 - 01.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Medical Secretary
North Shore Gastroenterology
Great Neck, NY
11.2017 - 03.2020
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Supported office staff and operational requirements with administrative tasks.
Education
Radiology -
LaGuardia Community College
Long Island City, NY2027
Valley Stream Central High School
Valley Stream, NY06.2015
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
- Blood collection techniques
- Patient support
- HIPAA
- Blood culture collection
- Capillary puncture
- Data entry
- Specimen preparation
- Infection control
- Quality control
- Paperwork processing
- Recording data
- Patient preparation
- Sample storage
- Quality control guidelines
- Medical records management
- Medical records maintenance
- Medical testing
Certification
BLS certified
Timeline
Phlebotomist
One Medical
06.2022 - Current
Administrative Assistant
Lenox Hill Radiology
07.2020 - 01.2022
Medical Secretary
North Shore Gastroenterology
11.2017 - 03.2020
Radiology -
LaGuardia Community College
Valley Stream Central High School