France Campbell

• Receive. prepare, put away, pick, sort, pack and ship merchandise in a safe, productive and accurate manner.

• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Consistently lifted materials weighing as much as 50 pounds.
• Mark down prices accurately and productively using PC’s, hand-held computers and radio frequency equipment
• Insert security tags in clothing by hand .
• Loaded, unloaded, and moved material to and from storage and production areas.

• Work with health care professionals, geriatric social workers to start palliative care at home for my father's illness.
• Accompany my father to doctor's appointments and be the spokesperson for his needs.
• Document a care plan for changing personnel tending to my father's.

• Advocate for my Dad to ensure that your dad's needs and preferences are communicated clearly to all caregivers and service providers.

• Responsible for the inventory and supplies of over 800 networked multifunctional Ricoh printers deployed at Corporate Headquarters, phlebotomist sites, and sales offices.
• Ensured vendors meet contractual SLAs. Streamlined SOPs for network connection testing and scanning to servers from printers.
• Installed computer systems and modems for Sonora Quest Laboratories in physician offices, health care centers, and hospitals across Arizona.
• Troubleshooting and resolving issues for installed and running systems following service calls. Delivering on quick turnaround time to fix problems, avoid downtime, and deliver as per service level agreements.
• Performed site surveys to identify the best location of voice/data jacks and computer equipment installation in very challenging small phlebotomist work areas.

• Designed and delivered technology solutions for American Express Global Corporate Programs, enhancing customer experience.
• Supported sales teams and customers in North America through effective communication via phone and WebEx.
• Orchestrated the setup, testing, launch, and training activities for customer solutions, ensuring seamless implementation.

Took personal time off to take care of relatives undergoing major surgeries.

• Managed accounts and opportunities in Eastern Canada, closing major sales initiatives to achieve a yearly sales target of $1,000,000 in network performance solutions.
• Discovered, trained and strategized with Channel Partners, supporting Distributors and Resellers with sales presentations, joint customer calls, and trade shows.
• Developed strong skills in relationship building, negotiation, and strategic planning.

• Assessed prospect needs and customized sales presentations to customer's expectations.
• Demoed product on customer's network.
• Provided in-person, phone and online suppory to customers regarding equipment testing, programming, optimization and "how to" questions.
• Coached sales team on selling network monitoring solutions and delivered WebEx presentations for new business development.
• Participated to trade shows and road shows for new business development.
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• Improved system performance by identifying and resolving technical issues promptly.
• Completed software updates and assessed security patches for optimized computer use.
• Evaluated new tools and technologies for possible integration into existing infrastructure environments.
• Analyzed system requirements, developing tailored solutions that met or exceeded client expectations.

• Sold application and network monitoring solutions in a large territory covering Quebec, Ottawa and Atlantic Canada.
• Assumed leadership role in developing market strategy to build new business pipeline exceeding the revenue goal in new territory.
• Consulted with customers to identify needs, make recommendations to Product Development and provide customized solutions.

• Identified customer needs and engineered best solutions to exceed sales targets in a territory covering Toronto, Quebec, Ottawa, and Atlantic Canada.
• Acted as a liaison between Product Management, Field Organization, and Services to develop sales strategies and provide technical feedback on competition and new products.
• Provided technical feedback to validate with Product Management information regarding competition, new features, and new products in the marketplace.
• Collaborated with cross-functional teams to deliver innovative solutions for business needs.
• Led successful system upgrades by creating detailed implementation plans and coordinating resources effectively.
• Collaborated with clients to determine needs and devise appropriate software and hardware solutions.