Francelle White
San Francisco,CA
Summary
Motivated, Personable Professional with 20 years' experience working with diverse and low Income Populations; specifically related to the reuniting parents and children and Reengaging clients back into a life of normalcy. Flexible and versatile-able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences
Overview
22
22
years of professional experience
Work History
Access Point Ambassador
Saint Vincent De Paul Society
11.2023 - Current
- Assisted team with operational policies and procedures to drive services.
- Developed and maintained extensive network of community contacts, resulting in increased visibility.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
Housing Coordinator
BACS
01.2023 - 06.2023
- Improved tenant satisfaction by promptly addressing concerns and providing effective solutions.
- Coordinated with local agencies to secure funding, ensuring the availability of affordable housing options.
- Developed strong relationships with landlords, resulting in a higher retention rate of quality housing providers.
- Conducted regular property inspections to maintain compliance with federal and state regulations, preserving funding sources and landlord partnerships.
- Provided comprehensive support services to residents, connecting them with necessary resources to increase selfsufficiency.
Case Manager
Northern California Service Leauge
06.2003 - 11.2011
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Carpentry
Asian Neighborhood Design
06.2002 - 09.2003
- Built flooring, window frames and countertops according to custom carpentry project specifications.
Loading Dock Worker
Goodwill Industries
03.2002 - 12.2002
- Enhanced loading dock efficiency by streamlining and organizing work processes.
- Increased safety on the loading dock by implementing strict adherence to safety protocols and guidelines.
- Collaborated with team members to complete tasks efficiently, improving overall productivity.
Education
High School Diploma -
J Eugene McAteer High School
San Francisco, CA06.1986
Skills
- Customer Education
- Customer Engagement
- Brand Awareness
- Social Media Management
Timeline
Access Point Ambassador
Saint Vincent De Paul Society
11.2023 - Current
Housing Coordinator
BACS
01.2023 - 06.2023
Case Manager
Northern California Service Leauge
06.2003 - 11.2011
Carpentry
Asian Neighborhood Design
06.2002 - 09.2003
Loading Dock Worker
Goodwill Industries
03.2002 - 12.2002
High School Diploma -
J Eugene McAteer High School
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