Frances Bixby
Chicago
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
AI Developer
Outlier
05.2024 - Current
- Compiled, cleaned and manipulated data for proper handling.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Substitute Teacher
The Latin School Of Chicago
09.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
House Manager
The Athenaeum Center
10.2023 - 11.2024
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Performed cash handling activities and secured nightly bank deposits.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Substitute Teacher
ESS
02.2023 - 09.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Concessions Worker
West Shore Theatre
01.2023 - 09.2023
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Theatre Manager
Gamut Theatre
05.2022 - 08.2022
- Managed multiple customer and business owners inquiries each day to build connections and nurture relationships for the theatre
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Handled touring contracts for theatre companies
- Provided support to customer with concerns in a timely, thoughtful manner to ensure a good customer experience
- Trained new employees on proper protocols and customer service standards
- Provided support to new or less-experienced employees working in customer-facing roles
Education
Bachelor of Arts - Theatre
Muhlenberg College
05.2022
Skills
- Time Management
- Strategic Planning
- Troubleshooting
- Schedule Preparation
- Public Speaking
- Google Suite
- Microsoft Office
- Relationship building and management
- Adaptable
- Editing
- Creative writing
Comedy
- Second City: Comedy Studies, Conservatory, Grad Revue
- Improviser for Vagabond Variety Hour in Chicago
- Writer for The Belladonna and Tease and Resist
- Member of improv group People People
- Member/President of improv/sketch group Damsels in Excess
Certification
- CPR/AED Certification
- First Aid Certification - American Red Cross.
- ServSafe Food Handler's Certification
Timeline
AI Developer
Outlier
05.2024 - Current
House Manager
The Athenaeum Center
10.2023 - 11.2024
Substitute Teacher
The Latin School Of Chicago
09.2023 - Current
Substitute Teacher
ESS
02.2023 - 09.2023
Concessions Worker
West Shore Theatre
01.2023 - 09.2023
Theatre Manager
Gamut Theatre
05.2022 - 08.2022
Bachelor of Arts - Theatre
Muhlenberg College
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