Frances Diaz RN, BSN
Land O Lakes,FL
Summary
Highly motivated and experienced bilingual RN with strong clinical expertise, leadership, and technical adaptability. Known for working independently, mastering new systems quickly, and delivering compassionate, culturally sensitive care. Dynamic professional with extensive experience in critical care and infusion therapy. Skilled in bridging clinical knowledge with technology to improve patient outcomes. Committed to delivering compassionate, evidence-based care that fosters patient engagement and education.
Overview
24
24
years of professional experience
6
6
Certifications
Work History
Project Manager
ARMA Global: A General Dynamics Company
Tampa, FL
07.2023 - Current
- Built and established strong partnerships with teams, vendors, contractors and stakeholders in support of military operations.
- Drafted recommendations based on findings from due diligence investigations for senior management review.
- Designed strategies to ensure secure access control across multiple platforms.
- Integrated third-party applications with corporate identity management systems.
- Gathered information from external sources such as public records and industry experts to support due diligence efforts.
Home Infusion Registered Nurse, PRN
Naven Health
Tampa, FL
12.2021 - Current
- Excellent IV skills in both pediatric and adult population.
- Managed home care nursing needs for immunocompromised patients and recognized for holistic and empathetic approach to care.
- Trained to provide in-home therapies such as: Immunotherapies (IVIG & SCIG), IV Hydration, Enzyme Replacement, Biologic and Inotropic therapy
- Defined care goals based on nursing diagnoses and incorporated therapeutic, preventive and rehabilitative nursing actions.
- Reported patient assessment findings and physical and psychosocial responses to nursing intervention while also promoting an environment for ongoing patient education.
- Tracked disease progression and recovery and coordinated adjustments to keep patients on track with targets.
- Educated patients and families on medication regimens and infusion procedures.
- Administered intravenous medications and therapies to patients in home settings.
Ambulatory Registered Nurse, Executive Health
Cleveland Clinic
Cleveland, OH
01.2021 - 07.2023
- Selected to serve as an Executive Health RN responding to the health care needs of high-profile clients, such as politicians, government officials and celebrities due to vast nursing and military experience.
- Served as Clinic Wellness Champion and liaison responsible for the planning and executing enterprise-wide events while ensuring coordination of services / activities.
- Recognized for creating and integrating new, evidence-based nursing protocols into patient care.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Frequently recognized by both patients and staff for excellence in customer service, professionalism, advocacy and judicious nursing triage skills and documentation.
- Served as representative for the Military and Veterans Resource Group working to support the professional/personal development of active duty military employees and veterans at all levels within clinic enterprise.
Registered Nurse; COVID-19 Contact Tracer (Temp)
Case Western Reserve University
Cleveland, OH
09.2021 - 02.2022
- Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
- Respected team-player who worked with Emergency Management to assist in the FLU and COVID-19 booster vaccination of over 200 faculty, staff and CWRU students.
Bariatric Nurse Program Coordinator
General Surgery Clinic,Naval Hospital Jacksonville
Jacksonville, FL
06.2018 - 08.2021
- Prepared, led and collaborated with multidisciplinary team members in the well-documented chronic disease remission of over 200 patients in a four year time frame.
- Designed and implemented program policies, frameworks and toolkits for change management processes to facilitate the care of chronically ill military beneficiaries suffering from obesity.
- Independently sought out coaching certifications to expand scope of nursing practice as program manager leading to a trusting and highly therapeutic professional relationship with bariatric patients.
- Designed and implemented program policies, frameworks and toolkits for change management processes to facilitate the care of chronically ill military beneficiaries suffering from obesity.
Infusion Registered Nurse
CSI Pharmacy
Jacksonville, FL
07.2019 - 05.2021
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Troubleshot and resolved vascular access issues to successfully complete treatments.
- Implemented providers' orders to initiate IVs and access ports and deliver medications.
- Educated patients on procedures, benefits and potential negative interactions of different compounds.
- Visited customers at different locations to provide professional and high-quality infusion care.
Clinical RN (PRN) Educator: Biological Therapies
Syneos Health (InVentiv) - GSK Pharmaceuticals
Jacksonville, FL
08.2007 - 01.2020
- Facilitated medication management, including educating family members and monitoring for side effects.
- Certified to teach on injectable therapies as a treatment option for conditions such as: hereditary angioedema, pediatric growth hormone deficiency, short bowel syndrome and hypoparathyroidism.
- As a per diem nurse, traveled to over 15 hospitals across the U.S. to conduct over 80 staff inservice presentations on the use of ChloraPrep and Biopatch.
Adjunct Faculty Instructor: LPN to RN Program
Jersey College School Of Nursing
Jacksonville, FL
10.2017 - 03.2018
- Created lesson plans and developed instructional materials for three courses as the lead instructor for Anatomy & Physiology, Fundamentals of Nursing and Introduction to Healthcare.
- Independently supervised and evaluated student performance, provided constructive feedback, assisted, mentored and disciplined students as needed in both acute and long-term facilities.
- As lead CPR-instructor, coordinated the delivery of basic life support certification for a minimum of 15 students per class.
- Integrated and expanded the use of multimedia technology in didactic instruction to facilitate a well-rounded and engaging approach to learning.
Nurse Corps Officer, United States Navy
Naval Hospital Jacksonville
Jacksonville, FL
04.2016 - 09.2017
- Honorable Discharge
- Initiated emergency resuscitative measures according to resuscitation and advanced life support protocols and directives for injured and/or critically-ill personnel.
- Proven leader in customer-service excellence
- As charge nurse and expert in neonatal nursing, was frequently called upon to attend high-risk deliveries and actively participated in the transfer of patients to higher level-of-care when indicated.
- Effectively and calmly communicated concerns regarding changes in patient status to the multidisciplinary team.
- Assumed active role in the unit orientation program for civilian and military personnel on the topics of process improvement and infection control.
Registered Nurse, Level 3 NICU
St. Vincent's Medical Center Southside
Jacksonville, FL
06.2015 - 05.2016
- Consistently and independently prioritized and delivered direct patient care of critically ill preterm and term infants and those with birth defects in a Level II and III environment using a myriad of complex NICU technology.
- Assisted physician with bedside procedures related to umbilical venous and umbilical arterial catheterizations, PICC line placement, emergency intubations, management of pneumothorax, and sterile procedures.
- Facilitated breastfeeding support on daily basis for new mothers through partnership and advocacy.
- Empathetic care delivery of drug-exposed infant to include monitoring, treatment and parent support to include, but not limited to the support of adoptive care services.
Clinical RN Specialist: Pediatric Clinic
Naval Hospital Jacksonville
Jacksonville, FL
08.2013 - 07.2015
- Used dynamic communication, effective leadership and critical care background to liaise between management, clinical staff and community during emergent pediatric transfers.
- Lead RN in the primary care team and responsible for PCM team oversight and care coordination for the needs of patients from birth through 18 years of age.
- Clinic RN Champion for the Pediatric Asthma Education project leading clinic staff in the identification of patients in need of routine asthma follow-ups, evaluation, and documentation of medication compliance.
- Patient advocate and assistant to case management.
Clinical RN Specialist, Intensive Care Unit
Naval Hospital Jacksonville
Jacksonville, FL
10.2008 - 08.2013
- Obtained key certifications to include: ACLS, PALS, TNCC, ECCO and completed course in telemetry interpretation.
- Under the guidance of CRNA, spent over 80 hours in the OR preparing for Nurse-Administered Moderate Sedation (NAMS) certification.
- Assisted with rapid sequence intubation and ongoing ventilatory support and proficient in the care and maintenance of life-sustaining devices such as central lines, arterial lines, and setting up of support equipment.
- Played an active role as a member of the Hospital Bioethics Committee
Travel Registered Nurse, Level 3 NICU
American Mobile Healthcare
Multistate , U.S.
07.2004 - 09.2008
- Trained in the management of critically-ill Level II and III NICU babies to include those requiring ventilatory respiratory support, hemodynamic IV therapy and stabilization and advanced methods of nutritional/parenteral support.
- Assumed an atypically assigned role as charge nurse in the absence of primary lead RN.
- Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Played a key role in the discharge teaching process of Spanish (only) speaking families.
Staff Registered Nurse, Level 3 NICU
UF Shands Hospital
Jacksonville, FL
12.2001 - 07.2004
- Served in the Navy as a Hospital Corpsman from 1993 to 2001
- Hired into the new RN graduate NICU residency program while still on active duty and successfully completed training ahead of expected timeline.
- Trained in the management of critically-ill Level III NICU babies to include those requiring ventilatory respiratory support, hemodynamic IV therapy and stabilization and advanced methods of nutritional/parenteral support.
- Directly contributed to the successful implementation of the new nurse graduate program for the Level II nursery.
- Played vital role in the (novel) research, data collection and use of nitrous oxide on neonates with respiratory failure.
Education
Bachelor of Science - Nursing
University of North Florida
Jacksonville, FL01.2011
Associate of Science - Nursing
Florida State College At Jacksonville
Jacksonville, FL12.2001
Master of Science - Nursing
Chamberlain College of Nursing
Skills
- Stakeholder collaboration
- Customer service
- Patient advocacy
- Infusion Therapy and Vascular Access Management
- Health Education and Patient Engagement
Accomplishments
- Daisy Award Recipient
- Military honors include:
· Navy and Marine Corps Achievement (NAM) Medal (2)
· Navy Good Conduct Medal (two awards)
· Global War on Terrorism Service Medal
· National Defense Service Medal
· Navy and Marine Corps Overseas Service ribbon (2)
· USCG Meritorious Unit Commendation ribbon
Certification
Weight Loss Specialist, National Academy of Sports Medicine
Timeline
Project Manager
ARMA Global: A General Dynamics Company
07.2023 - Current
Home Infusion Registered Nurse, PRN
Naven Health
12.2021 - Current
Registered Nurse; COVID-19 Contact Tracer (Temp)
Case Western Reserve University
09.2021 - 02.2022
Ambulatory Registered Nurse, Executive Health
Cleveland Clinic
01.2021 - 07.2023
Infusion Registered Nurse
CSI Pharmacy
07.2019 - 05.2021
Bariatric Nurse Program Coordinator
General Surgery Clinic,Naval Hospital Jacksonville
06.2018 - 08.2021
Adjunct Faculty Instructor: LPN to RN Program
Jersey College School Of Nursing
10.2017 - 03.2018
Nurse Corps Officer, United States Navy
Naval Hospital Jacksonville
04.2016 - 09.2017
Registered Nurse, Level 3 NICU
St. Vincent's Medical Center Southside
06.2015 - 05.2016
Clinical RN Specialist: Pediatric Clinic
Naval Hospital Jacksonville
08.2013 - 07.2015
Clinical RN Specialist, Intensive Care Unit
Naval Hospital Jacksonville
10.2008 - 08.2013
Clinical RN (PRN) Educator: Biological Therapies
Syneos Health (InVentiv) - GSK Pharmaceuticals
08.2007 - 01.2020
Travel Registered Nurse, Level 3 NICU
American Mobile Healthcare
07.2004 - 09.2008
Staff Registered Nurse, Level 3 NICU
UF Shands Hospital
12.2001 - 07.2004
Bachelor of Science - Nursing
University of North Florida
Associate of Science - Nursing
Florida State College At Jacksonville
Master of Science - Nursing
Chamberlain College of Nursing