Frances Diflavis
St. Petersburg,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
2018
2018
years of post-secondary education
Work History
Laundry/ Housekeeping
Holiday Inn
Indian Rocks Beach, Florida
08.2025 - 01.2026
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated equipment and machinery according to safety guidelines.
Sales Floor Associate
Floor and Decor
St. Petersburg, Florida
12.2023 - 04.2025
- Assisted customers in locating products throughout the sales floor.
- Organized merchandise displays to enhance customer shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Provided product knowledge and recommendations to customers.
- Collaborated with team members to achieve daily sales goals.
- Handled customer inquiries and resolved issues promptly and professionally.
- Monitored sales floor for cleanliness and safety compliance at all times.
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
- Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
Education
Clearwater High School
Clearwater , FlSkills
- Customer service
- Inventory management
- Product knowledge
- Equipment operation
Timeline
Laundry/ Housekeeping
Holiday Inn
08.2025 - 01.2026
Sales Floor Associate
Floor and Decor
12.2023 - 04.2025
Clearwater High School