Lindsey Thompson
Hamilton,OH
Summary
Self-driven Housekeeping Room Attendant seeking to leverage 20 years of employment in the hospitality industry. Offering excellent team management and training skills. Knowledgeable with the safe usage of cleaning materials.
Overview
4
4
years of professional experience
Work History
Laundry/Housekeeping and Laundry Attendant
Glen Meadows Retirement Community
Hamilton, OH
01.2023 - Current
- Assisted guests with their laundry needs by providing instructions and assistance in using the laundry machines.
- Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
- Checked inventory of cleaning supplies and ordered more when needed.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Organized storage areas for efficient use of space.
- Reported any maintenance issues to the manager immediately for resolution.
- Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
- Swept walkways around the building exterior as part of outdoor cleaning tasks.
- Maintained an organized supply closet ensuring that all materials were labeled correctly.
- Sanitized surfaces throughout the facility including countertops, door handles.
- Washed, dried, folded and ironed clothes according to customers' preferences.
- Removed trash from rooms and replaced liners to wastebaskets
- Removed soiled linens and articles from rooms and delivered to laundry area
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Laundered sheets and removed stains to restore linens to pristine condition
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
Server Trainer
Buffalo Wild Wings I
Cincinnati, OH
06.2022 - 10.2023
- Developed and presented comprehensive training materials on server setup, configuration, and maintenance.
- Conducted hands-on workshops to demonstrate server features and functions to trainees.
- Provided one-on-one support to ensure successful completion of training objectives.
- Monitored performance of trainees throughout the course duration to identify areas for improvement.
- Maintained a positive learning environment by addressing any questions or concerns raised by participants promptly.
Drive-Thru Cashier
Dunkin Doughnuts
Hamilton, OH
03.2020 - 05.2022
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Operated drive-thru window efficiently to ensure fast order processing times.
Education
GED -
Butler Technology And Career Development Schools
Hamilton, OH08-2002
Skills
- Customer service-focused
- Restroom detailing
- Supply Restocking
- Residential Cleaning
- Safe Chemical Handling
- Customer Service
- Team building
- COVID-19 Safety Procedures
- Health and safety compliance
Timeline
Laundry/Housekeeping and Laundry Attendant
Glen Meadows Retirement Community
01.2023 - Current
Server Trainer
Buffalo Wild Wings I
06.2022 - 10.2023
Drive-Thru Cashier
Dunkin Doughnuts
03.2020 - 05.2022
GED -
Butler Technology And Career Development Schools