Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frances Fontanez

Skokie,IL

Summary

Compassionate and dependable caregiver with extensive experience at Jerry Kennedy, adept at developing personalized care plans and ensuring client safety. Proven ability in time management and problem-solving, consistently enhancing patient well-being and satisfaction. Skilled in medication administration and maintaining accurate health records, fostering trust and comfort in care.

Overview

14
14
years of professional experience

Work History

Caregiver

Jerry Kennedy
Skokie, IL
01.2025 - 05.2025
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Administered medications and monitored patient health status consistently.
  • Developed personalized care plans based on individual client needs and preferences.
  • Maintained accurate records of client progress and health observations.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Nanny

Jessica Hernandez
Crystal Lake, IL
07.2023 - 12.2024
  • Assisted with meal preparation, promoting healthy eating habits and nutrition awareness.
  • Supervised daily activities, ensuring safety and engagement for child.
  • Communicated regularly with parents about child's progress and needs.

Senior Teller

Skokie Currency Exchange
Skokie, IL
10.2015 - 06.2023
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and recordkeeping.
  • Assisted customers with inquiries, delivering exceptional service and fostering positive relationships.
  • Trained new tellers on operational procedures and compliance standards, enhancing team performance.
  • Monitored cash levels and inventory, reporting discrepancies to management for timely resolution.
  • Conducted audits of cash drawers to ensure adherence to security protocols and financial regulations.

Front Desk Receptionist

Dr. Alan E Lasser of Dermatology
Skokie, IL
09.2011 - 09.2015
  • Managed front desk operations, ensuring seamless guest check-in and check-out processes.
  • Coordinated appointment scheduling, optimizing staff availability and enhancing client satisfaction.
  • Provided exceptional customer service, addressing inquiries
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected deposits, fees, and payments.
  • Collected patients specimens.
  • Organized and maintained files and records to ensure up-to-date documentation.

Education

Medical Billing And Coding in Healthcare Managemen -

DeVry University
Naperville, IL
02-2024

Niles West Highschool
Skokie, IL
06-1997

Skills

  • Respectful and compassionate
  • Time management
  • Problem-solving
  • Patient care
  • Dependable and responsible
  • Multitasking and organization
  • Basic housekeeping

Timeline

Caregiver

Jerry Kennedy
01.2025 - 05.2025

Nanny

Jessica Hernandez
07.2023 - 12.2024

Senior Teller

Skokie Currency Exchange
10.2015 - 06.2023

Front Desk Receptionist

Dr. Alan E Lasser of Dermatology
09.2011 - 09.2015

Medical Billing And Coding in Healthcare Managemen -

DeVry University

Niles West Highschool
Frances Fontanez