Frances Hartwick
Everett,WA
Summary
I bring to the table a substantial administrative support background coupled with a college education with qualifications in Psychology and Design. My 5 year background volunteering as a member of the Board of Directors for Silver Lake Elementary PTA and my personal connection to school as a mother of two elementary school-aged children provides additional value.
Overview
12
12
years of professional experience
Work History
Consulting and Administrative Support
The Drain Doctors, Inc
10.2012 - Current
- Brainstormed and assisted in development of company structure, policies and procedures, and position descriptions.
- Co-created employee handbook.
- Assisted in developing website.
- Reviewed resumes and assisted with hiring decisions.
- Proofread and edited outgoing communications.
- Managed invoicing and collections.
Office Manager
Continental Store Fixtures
10.2011 - 09.2012
- Managed customer service and phone ordering system.
- Reconciled accounts payable/receivable.
- Assisted owner in preparing estimates for store fixture installations.
- Organized travel arrangements for installers.
- Maintained computer and physical filing systems.
- Assisted in the recruitment process, conducted interviews and trained my replacement Office Manager.
Education
Certificate - Certified Personal Trainer
National Academy of Sports Medicine
USA04.2009
Associate of Arts - Interior Design
Art Institute of Seattle
Seattle, WA06.2005
Bachelor of Arts - Psychology
University of Washington
Seattle, WA06.2003
Skills
- Excellent written and verbal communication skills
- Excellent time management skills
- Attentive to detail
- Practical and level headed
- Highly organized
Volunteer Experience
Silver Lake Elementary School PTA 7.3.45 - Volunteered as member of the Board of Directors from 2019 to the present.
Timeline
Consulting and Administrative Support
The Drain Doctors, Inc
10.2012 - Current
Office Manager
Continental Store Fixtures
10.2011 - 09.2012
Certificate - Certified Personal Trainer
National Academy of Sports Medicine
Associate of Arts - Interior Design
Art Institute of Seattle
Bachelor of Arts - Psychology
University of Washington
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