Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Frances Johnson

Tallahassee

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Qualified Surgical Technologist with robust background in surgical procedures and patient care. Successfully assisted in numerous high-stakes surgeries, ensuring sterile environments and seamless workflow. Demonstrated proficiency in instrument sterilization and effective communication within surgical teams.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Certified Surgical Technologist Apprentice

Tallahassee Memorial Healthcare
02.2024 - Current
  • Ensure a safe and sterile environment and prepare the operating room by setting up equipment, instruments, and sterile supplies before the patient arrives in the room. Also prepare the patient for surgery by washing and disinfecting the incision site; assist Surgeon(s) during and after the surgical procedure, by handing instruments or retracting the skin of the patient, and assisting with closing the site of the procedure. I also assist the Circulating Nurse before the surgical procedure, to make sure nothing is missing or needed before the start of the surgery.

Phlebotomist/Lab Tech Assistant (Laboratory)

Tallahassee Memorial Healthcare
02.2024 - 02.2025
  • Retrieved and processed all incoming labs from the tube station or via the front desk window for all patients in the hospital, in surgery, or seen in the ER, as well as contracted patients. Administered blood draws on patients when needed. Input all lab orders in the patient’s chart from contracted facilities and proceeded with add-on labs when needed, as directed by the RN or the Doctor. Filed paperwork in alphabetical and/or numerical order daily. Professionally answered multi-line telephone. Verified insurance provided by the patient or doctor. Reported and updated any errors made by nurses. Assisted laboratory techs with blood cultures and specimens daily.

Patient Account Specialist (Surgical Care Unit)

Tallahassee Memorial Healthcare
06.2023 - 02.2024
  • Fully checked in patients for scheduled surgical procedures in a timely and professional manner. Made sure the patient and/or family members were always calm before the medical procedure. Always maintained a list of scheduled procedures for surgeons. Completed proper surgical paperwork with patient or family members before procedure. Verified insurance or provided information to patients regarding payment assistance, if no insurance was available. Made copies of insurance cards and government-issued ID cards. Collected payment from the patient when needed. Also made patients fully aware of HIPPA rights, surgery rights, and Advance Care Directive (Living Will), which was imputed into the patient's chart if it was available.

Surgical Support Tech

Tallahassee Memorial Healthcare
08.2022 - 09.2023
  • Assisted Doctors, Nurses, and Certified Surgical Technologists, before, during, and after all simple as well as critical care/trauma surgeries. Cleaned and sanitized surgery rooms when needed and after all surgery procedures. Maintained the stocking of surgical supplies and cleaning within the assigned core area. Retrieved and gathered case carts for surgery cases daily. And disposed of dirty case carts in the appropriate sanitizing area. Took possible cancerous specimens or surgically removed body parts to histology for testing and retrieved blood from the Blood Bank, as well as cultures to the Laboratory when needed. Always followed the direct orders of the supervisor.

Front Desk Receptionist

Tallahassee Orthopedic Clinic
05.2018 - 06.2021
  • Answered multi-line telephone in a professional manner and assisted patients with scheduling doctor’s appointments by phone and in person. Copied and electronically filed confidential documents into patients charts or to Medical Records while using the Athena Healthcare System, checked in patients, verify insurances via Medicaid/Medicare as well as third-party insurances for billing purposes, explain HIPPA and Practice agreements on tablets or paper form to patients, for signatures, before the patient was seen by the doctor, collected collection balances within the TIGER system, collected bad debt fees and collected copays at the time of services being rendered. Also, completed daily paperwork and called outside doctors’ offices to retrieve referrals as well as online authorizations when needed.

Secretary Specialist

Florida Department of Health
05.2009 - 06.2017
  • Professionally answered multi-line telephone and assisted patients with scheduling doctor’s appointments by phone and in person. Filed & copied confidential documents in numerical and alphabetical order. Checked in patients and prepared charts for clinical services. Interviewed patients to determine their financial eligibility, which included checking for Medicaid and third-party insurances in the Healthcare Management System (HMS) for billing purposes. Entered HIV and STD labs into HMS system and had approval to seek immunization information on patients via the Florida Shots System.

Education

Certified Surgical Technologist -

Association of Surgical Technologists
Tallahassee, FL
02.2026

Nursing Assistant (Certificate of Completion) - undefined

Lively Technical College
Tallahassee, FL
06.2021

Nationally Certified Phlebotomy Technician - undefined

Next Step Health Training
Tallahassee, FL
05.2021

Associate in Arts - undefined

Tallahassee Community College
Tallahassee, FL
05.2020

High School - undefined

A School for Arts and Innovative Learning (S.A.I.L.)
Tallahassee, FL
05.2002

Skills

  • Checking Vitals
  • Drawing Blood
  • Medical Terminology
  • BLS/CPR
  • Phlebotomy
  • Patient Safety
  • Sterility
  • Familiar with the process of the Sterile Processing Department
  • Verifying Preference Cards
  • Verifying Case Carts
  • Labeling specimens correctly and delivering all specimens to either the laboratory or Histology promptly
  • Pre- and post-surgical counts
  • Safe sharps disposal
  • Surgical equipment operation
  • Professionalism and ethics
  • Pre-surgical preparation
  • Sterile technique mastery
  • Biohazardous waste disposal
  • Infection control protocols
  • Setting up and operating equipment
  • Patient positioning expertise
  • Patient confidentiality

Accomplishments

  • Built strong relationships with surgeons and learned set up preferences to streamline surgeries.

Certification

  • Certified Surgical Technologist, Association of Surgical Technologists February 2026
  • BLS-Basic Life Support (CPR and AED) Certification, American Heart Association, April 2025 Renewal Date: April 2027
  • Certified Phlebotomy Technician, National Phlebotomy Certification (NPCE Accredited), May 2021 Renewal Date: May 2026
  • Nursing Assistant (Certificate of Completion), Lively Technical College, June 2021
  • Driver License Class E

Timeline

Certified Surgical Technologist Apprentice

Tallahassee Memorial Healthcare
02.2024 - Current

Phlebotomist/Lab Tech Assistant (Laboratory)

Tallahassee Memorial Healthcare
02.2024 - 02.2025

Patient Account Specialist (Surgical Care Unit)

Tallahassee Memorial Healthcare
06.2023 - 02.2024

Surgical Support Tech

Tallahassee Memorial Healthcare
08.2022 - 09.2023

Front Desk Receptionist

Tallahassee Orthopedic Clinic
05.2018 - 06.2021

Secretary Specialist

Florida Department of Health
05.2009 - 06.2017

Nursing Assistant (Certificate of Completion) - undefined

Lively Technical College

Nationally Certified Phlebotomy Technician - undefined

Next Step Health Training

Associate in Arts - undefined

Tallahassee Community College

High School - undefined

A School for Arts and Innovative Learning (S.A.I.L.)

Certified Surgical Technologist -

Association of Surgical Technologists

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