Frances Jones
Baker,USA
Summary
A hardworking individual seeking a challenging position where I can showcase my skills, take on responsibilities, and make meaningful contribution to the organization's growth.
Overview
11
11
years of professional experience
Work History
Optical Assistant
Eye Care & Cosmetic Center
08.2024 - 01.2025
- Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
- Assisted patients with frame adjustments and repairs
- Assisting patient in selecting eyewear product, taking accurate measurements for proper fitting, while managing inventory, scheduling appointments, and processing orders.
Sales Associate
Winn-Dixie
03.2021 - 10.2024
- Created great customer experiences with personalized sales support
- Assist with inventory to increase sales
- Packages, labels, and prices products for self-service
- Assists with unloading trucks and organizes and restocks product
- Follows sanitation and safety guidelines
- Assists in other duties as assigned
Optical Assistant
Visionworks
08.2018 - 02.2021
- Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
- Enhanced customer satisfaction by providing personalized frame and lens recommendations based on individual needs.
Optical Assistant
American Best
03.2014 - 08.2018
- Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
- Filled and dispensed eyeglass prescriptions, fitting frames and lenses.
Education
Diploma -
Fortis College
Baton Rouge, La12.2017
Diploma -
Zachary High
Zachary, La05.2000
Skills
- Customer service
- Appointment scheduling
- Frame selection
- Insurance verification
- Optical equipment maintenance
- Optical dispensing
- Optical sales
- Patient care
- Eyeglass repair
Timeline
Optical Assistant
Eye Care & Cosmetic Center
08.2024 - 01.2025
Sales Associate
Winn-Dixie
03.2021 - 10.2024
Optical Assistant
Visionworks
08.2018 - 02.2021
Optical Assistant
American Best
03.2014 - 08.2018
Diploma -
Zachary High
Diploma -
Fortis College
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