FRANCES LOGGINS

Driven and ambitious customer service professional with a proven track record of delivering exceptional customer experiences. Adept at problem-solving, conflict resolution, and building rapport with clients. Polite and professional customer service agent successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Proficient customer service agent with superior work ethic and expertise in working from scripted responses to resolve customer problems. Driven and responsible with adaptable, solution-oriented nature. Excellent conflict mediator and efficient multitasker. Knowledgeable Call Center Representative (customer service agent) with experience assisting medicaid customers. Accomplished in recording accurate information while exceeding customers' expectations in high-volume call center. Gifted in keeping sensitive and confidential information private.