Work History
Education
Skills
English and Spanish
Languages
Timeline
Bartender

Frances Montoya

Ohkay Owingeh,NM

Work History

Caregiver/Caregiver, Special Needs

Fay Montoya/Donna Dowdy
05.2018 - 07.2023
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Waitress/Bartender/Hostess

La Mesita Resaurant
03.2019 - 03.2020
  • Remained calm and poised when dealing with difficult customers.
  • Always kept area clean and stocked to increase efficiency while working
  • Greeted new customers, with a smile and helpful disposition.
  • Maintained customer satisfaction with time and friendliness.
  • Displayed enthusiasm and promoted excellent service to customers.
  • Followed rules regulations.
  • Used cash registers and credit card machines to cash out customers.

Manager on Duty

Elk Horn Resume
06.2012 - 03.2018
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.

Education

Associate of Applied Science - Hotel, Motel, And Restaurant Management

NMSU And UNM
Las Cruces, NM And Albuquerque NM
05.1998

Skills

  • Educational Strategies
  • Supporting Daily Living Needs
  • Social Skills
  • Physical Development
  • Client Requirements
  • Positive Reinforcement Methods
  • Behavior Redirection

English and Spanish

I know and understand English well enough and can speak Spanish fairly well and can read in Spanish somewhat.

Languages

Spanish
Native or Bilingual

Timeline

Waitress/Bartender/Hostess

La Mesita Resaurant
03.2019 - 03.2020

Caregiver/Caregiver, Special Needs

Fay Montoya/Donna Dowdy
05.2018 - 07.2023

Manager on Duty

Elk Horn Resume
06.2012 - 03.2018

Associate of Applied Science - Hotel, Motel, And Restaurant Management

NMSU And UNM
Frances Montoya