Summary
Overview
Work History
Education
Skills
Timeline
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Frances Morra Lusick

Marlboro,NJ

Summary

Passionate high volume multi-unit leader, who consistently drives and delivers quality results through the use strong analytical, observation and coaching skills. Develops high performing leaders to sustain positive results and behaviors, identify opportunities, and create and execute effective action plans that deliver sales targets and support key initiatives. Strategic partner in development of Brand growth vision.

Overview

24
24
years of professional experience

Work History

Director

Fabletics Retail
, Northeast/Chicago/Mid Atlantic
06.2019 - Current
  • Delivering consistent top performing metrics including Sales Target and 80+ Net Promoter Scores in a complex market.
  • Works directly with Retail SVP and Store Operations to strategize and support execution of quarterly Retail Priority Pyramid to provide Vision and Actions to non-traditional retail concept growth.
  • Strategic talent succession- Proactively recruits, hires and distorts time to leadership development resulting in all new stores opening with internal talent to quickly gain traction in culture and solidify Best in Class in store experience in a digitally native Company.
  • Created Retail District Manager in Training Program resulting in 6 internal DM promotions
  • Developed Retail North Star Concept -promoting healthy, uplifting culture.

Flagship District Manager

Banana Republic- Unassigned- Flagship Rockefeller Center
, New York
07.2017 - 05.2019
  • Unassigned District Manager supporting Manhattan Flagship District.
  • Strategized and led development paths for 32 leaders in Rockefeller Center Store.
  • Focus on building highly effective schedules that exploit traffic per labor hour vs. conversion to deliver escalating sales results and elevated customer experience.
  • Leadership mentor for Ascend Advanced Leadership Development Program.
  • Works closely with Senior Recruiters to support filling of open roles at Store, District and Regional levels, providing high caliber talent for bench.

Senior District Manager

Michael Kors Retail Development
, NY/NJ
09.2014 - 06.2017
  • Managed high volume District of $50M+, covering all Families of Business for Luxury Brand.
  • Lead Top Performing Team in the Company to Plan year over year.
  • Developed multiple leaders who were promoted to Flagship and Corporate Positions.
  • Created Leadership Development Program based on individual growth in Core Competencies.
  • Built Strong Partnerships with Retail Partner executives in 3 different Retail Partners, 4 Regional Partners and 34 VPSM’s to influence to execute action plans to deliver consistent results.

Senior District Manager

GUESS? Factory
, NY/NJ
09.2013 - 09.2014
  • Delivered Top Ranked Performance in Division in Plan %, Comp Sales, Conversion and Guest Shop scores in a $27M District.
  • In 6 months turned results from to +4.5% comp in negative traffic.
  • Developed staffing initiative model to leverage payroll to traffic, driving conversion and lowering payroll %.
  • Consistently delivered elevated Brand experience through Best in Class Service and elevated visual and operational execution.

District Manager

David’s Bridal
, NY/NJ
11.2004 - 09.2013
  • Successfully drove sales and 23 metric results in Flagship Market.
  • Managed with balance and focus in a complex business environment, including special order management, running profitable Alterations workrooms and launching Photography contract sales initiative.
  • Maintained high District Scores in Monthly Customer Service Scorecard.
  • Developed Leaders, 19 of 37 Managers were internal promotions.

District Manager, Store Director

Victoria’s Secret
, NJ
07.2001 - 11.2004
  • Graduate of Advanced Leadership Development Program.
  • Grew sales in home store by 22%, while successfully overseeing multiple doors.
  • Acted as training store for Company Merchandise Standards Process and new Manager onboarding.

Education

BFA -

Rutgers, Mason Gross School of the Arts

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Adjunct High School for the Arts Frances Morra Lusick

Skills

    Drive for Results

    Customer Centricity

    Talent Development

    Strategic Agility

    Strong Business Acumen

    Operational Excellence

    Retail/ Wholesale Experience

Timeline

Director

Fabletics Retail
06.2019 - Current

Flagship District Manager

Banana Republic- Unassigned- Flagship Rockefeller Center
07.2017 - 05.2019

Senior District Manager

Michael Kors Retail Development
09.2014 - 06.2017

Senior District Manager

GUESS? Factory
09.2013 - 09.2014

District Manager

David’s Bridal
11.2004 - 09.2013

District Manager, Store Director

Victoria’s Secret
07.2001 - 11.2004

BFA -

Rutgers, Mason Gross School of the Arts

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Adjunct High School for the Arts Frances Morra Lusick

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