Frances Oguma
Atlanta,GA
Summary
Experienced HEDIS Over reader and Data Abstractor Analyst with a proven track record at NTT Data, I've enhanced database efficiency and operational workflows through innovative indexing and automation, showcasing my Microsoft Office expertise and problem-solving prowess. My customer service and healthcare data management skills have consistently improved project outcomes and client satisfaction, making me a valuable asset in any data-driven healthcare environment.
Overview
5
5
years of professional experience
Work History
Health Effectiveness Data Information Sets
NTT Data
02.2024 - 09.2024
- Optimized data retrieval times by developing innovative indexing techniques for large-scale databases.
- Increased operational efficiency through the automation of routine tasks using custom scripts and tools.
- Managed sensitive information securely while adhering to strict compliance requirements and industry best practices.
- Created and ran special reports for different data segments.
- Prepared and transmitted monthly statistical reports.
HEDIS Abstractor Analyst
CSI Companies Remote
01.2023 - 06.2023
- Assisted in updating company databases to ensure accurate and current property information was readily available for future projects.
- Used reference material to facilitate accuracy, clarity and completeness of reports.
- Provided exceptional customer service by responding promptly to client requests and maintaining open lines of communication throughout the duration of each project.
- Enhanced communication with clients by providing timely updates on project status and addressing inquiries promptly.
HEDIS Data Entry Specialist
Universal Health Services
01.2022 - 06.2022
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
HEDIS Abstractor Analyst
Accenture
02.2021 - 05.2021
- Leveraged expert understanding of jurisdictional nuances when conducting research across multiple states or regions.
- Minimized errors in documentation through meticulous proofreading before submitting completed work products to clients or team members.
- Improved document accuracy by meticulously reviewing and verifying legal descriptions, deeds, and property records.
- Streamlined abstracting processes for increased efficiency and productivity by implementing innovative research techniques.
- Fielded incoming calls from patients, nurses and other medical facilities to provide friendly service and support.
HEDIS Overreader
Medlinks Staffing
01.2020 - 06.2020
- Improved HEDIS metrics by efficiently reviewing medical records and identifying gaps in care.
- Monitored developments in both clinical guidelines and regulatory updates that were relevant to the field''s demands.
- Actively participated in team meetings, sharing insights on current projects while seeking feedback from peers to continually refine skills as a HEDIS nurse professional.
- Facilitated the timely submission of accurate reports through diligent tracking and reporting of project progress.
Education
Bachelor of Science - Computer Sciences
University of Calabar
Nigeria01-2008
Skills
- Microsoft office proficiency(Excel,Word)
- Clinical Record Analysis
- Identifying errors/ Problem solving skills
- Healthcare Data Management
- Quality Control & Assurance
- Medical Coding(ICD-10,CPT)
- Customer Service Experience
Timeline
Health Effectiveness Data Information Sets
NTT Data
02.2024 - 09.2024
HEDIS Abstractor Analyst
CSI Companies Remote
01.2023 - 06.2023
HEDIS Data Entry Specialist
Universal Health Services
01.2022 - 06.2022
HEDIS Abstractor Analyst
Accenture
02.2021 - 05.2021
HEDIS Overreader
Medlinks Staffing
01.2020 - 06.2020
Bachelor of Science - Computer Sciences
University of Calabar
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