HAOUA CISSE

• Accurately processed and maintained patient health records in compliance with HIPAA regulations and organizational policies.

• Utilized electronic health record (EHR) systems to retrieve, review, and update patient information, ensuring data accuracy and completeness.

• Collaborated with clinical and administrative staff to support timely documentation, chart completion, and record retrieval.

• Responded to requests for medical records from patients, providers, and third-party entities while ensuring confidentiality and proper authorization.

• Performed quality checks on documentation and flagged discrepancies for resolution to support compliance and audit readiness.

• Assisted with scanning, indexing, and organizing health records to streamline data management and improve workflow efficiency.

• Maintained a high level of accuracy and attention to detail in all health information processes, contributing to effective patient care coordination.

• Demonstrated strong understanding of medical terminology, coding practices, and healthcare documentation standards

• Maintained accurate records of client data including incident reports, progress notes, treatment plans
• Provided guidance to clients in order to help them achieve their goals and objectives related to independent living skills
• Demonstrated effective communication skills, both verbal and written, when interacting with clients, families, and other professionals
• Provided compassionate and patient care to individuals with disabilities in a residential setting

• Created and maintained filing systems, both electronic and physical
• Answered phones and routed calls to the appropriate recipient
• Maintained supplies inventory by checking stock to determine inventory level and anticipate needed supplies

• Processed data and paperwork for new hires, employee changes, and I-9 verifications
• Prepared HR reports and documents, including employee handbooks and job descriptions
• Provided management with information and training related to interviewing, performance appraisals, counseling techniques, and documentation of performance issues

• Developed and maintained computerized record management systems to store and process data, such as personnel activities and information to produce reports
• Planned and oversaw incorporation of insurance program into bookkeeping system of company
• Developed instructional materials and conducted in-service and community-based educational programs

• Maintained and updated recordkeeping systems
• Oversaw procurement of supplies and managed vendor relationships
• Monitored and worked to improve efficiency and quality of care and services

• Developed and maintained computerized record management systems to store and process data, such as personnel activities and information and to produce reports
• Established work schedules and assignments for staff, accorded to workload, space, and equipment availability
• Maintained communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning

• Documented detailed histories, physical exams, lab results, diagnostic imaging studies, treatments, medications, and other relevant information in the EHR system accurately and efficiently
• Accompanied medical provider during patient interviews and physical examinations to update patient charts with new findings
• Demonstrated strong time management skills while working on multiple tasks simultaneously in a busy environment

• Conducted regular check-ups for female patients to monitor health status and detect any potential problems
• Assisted in labor and delivery of babies, providing medical support during the birthing process
• Advised patients and community members concerning diet, activity, hygiene, and disease prevention