Frances Patino
Liberty Hill,TX
Summary
Focused on details with strong communication skills and effective time management abilities.,Assisted teams in adapting quickly to new environments and processes.,Delivered high-quality results consistently under tight deadlines.
Overview
26
26
years of professional experience
Work History
Leasing Consultant
Elysian
02.2026 - 06.2026
- Facilitated leasing process by conducting property tours and addressing prospective tenants' inquiries.
- Developed and maintained positive relationships with residents to ensure high satisfaction levels.
- Processed lease applications and conducted background checks to ensure compliance with company standards.
- Coordinated marketing strategies to promote available units, enhancing visibility in competitive markets.
Director of Admin Services
THE COUNTY LINE, Inc.
04.2017 - 05.2025
- Supervised and prioritized workflow for administration team of 2 members. Ongoing administration and assisted with procurement of employee benefits and insurance policies.
- Assisted with procurement of property, casualty, and worker's compensation, insurance policies, etc. Assisted with managing properties including preparation and administration of leases, marketing activities and invoicing. Monitored and processed renewals for all licenses and permits for restaurants and properties including liquor licenses, health permits, trade marks, etc.
- Managed supplies procurement and vendor management for office equipment and services, including processing invoices. Assist with event coordination for staff events. Assist executives with administrative needs as required including word processing, preparing and compiling reports, and meeting coordination.
Server / Private Party Server
THE COUNTY LINE BBQ
10.2018 - 03.2023
- Arranged restaurant setup to enhance customer satisfaction.
- Assisted hosts with seating, reservations, and managing to-go orders.
- Delivered seamless dining and sales-focused experiences to patrons.
- Supported private party planning and served large gatherings efficiently.
- Completed closing duties and ensured cleanliness post-events.
- Communicated work schedule changes with managers for optimal staffing.
- Verified all tasks with the closing manager before departing.
Sandwich Artist
THUNDERCLOUD SUBS
07.2014 - 08.2018
- Show up early to help open restaurant
- Assemble in-store orders and to-go orders
- Cashier
- Help with closing duties
- Communicate with Managers about work schedule
- Check with the closing Manager before leaving
Externship - Medical Office Management
CLARK BROWN FAMILY CARE CLINIC
08.2017 - 04.2018
- Oversee medical service activities and personnel
- Plan and coordinate patient schedules
- Keep budget in check
- Order medical and office supplies
- Design and implement office policies and procedures
- Supervise and lead office staff
- Oversee and manage all paperwork for patient care, medical compliance, and all levels of reporting
- Ensure positive collaboration
Server / Bartender
EL ARROYO
04.2012 - 05.2014
- Show up early to help open restaurant
- Run Taco Truck
- Assist Hosts with seating, reservations, and to-go orders
- Provide an easy dining experience while focusing on sales
- Help with closing duties
- Communicate with Managers about work schedule
- Check with the closing Manager before leaving
Server / Assistant Manager
620 CAFE AND BAKERY
07.2008 - 02.2012
- Show up early to help open restaurant
- Assist Hosts with seating, reservations, and to-go orders
- Provide an easy dining experience while focusing on sales
- Help with closing duties
- Cash-out servers and help with scheduling
- Communicate with Managers about work schedule
- Check with the closing Manager before leaving
Manager
SUBWAY
11.2006 - 05.2008
- Run weekly reports
- Assemble weekly meetings with staff
- Make supply orders
- Create Schedule
- Show up early to open the restaurant
- Open register
- Assist with the daily operation
- Close register
- Communicate daily feedback and goals with staff
Bartender / Bar Manager
TEXAS A1 STEAKS & SEAFOOD
06.2005 - 08.2006
- Open bar duties
- Provide an easy dining experience while focusing on sales
- Provide responsible drinking ethics and call for car rides
- Help with closing duties
- Communicate with Managers about work schedule
- Check with the closing Manager before leaving
Cocktail Server / Bartender
EMBASSY SUITES
11.2003 - 07.2005
- Show up early to open bar
- Assist with to-go orders
- Provide an easy dining experience while focusing on sales
- Provide responsible drinking ethics and call for car rides
- Help with closing duties
- Communicate with Managers about work schedule
- Check with the closing Manager before leaving
Customer Service Representative
CONVERGYS
08.2002 - 11.2003
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Refer unresolved customer grievances to designated departments for further investigation.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Cocktail Server
FAST EDDIES
07.2000 - 09.2002
- Check with customers to ensure that they are enjoying their beverages and take action to correct any problems.
- Collect payments from customers.
- Take orders from patrons for beverages.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Clean tables or counters after patrons have finished dining.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out the trash, or checking and cleaning the bathroom.
Education
Associate of Business - Business / Commerce, General
Virginia College
Austin, TX01.2018
Medical Office Management Associate of Science Degree - Medical / Health Management and Clinical Assistant / Specialist
Virginia College
Austin, TX01.2018
Culinary Management - undefined
The Art Institute of Austin
Austin, TX01.2012
High School Diploma - undefined
Woodsboro High School
Woodsboro, TX05.2000
Skills
- Utilized Microsoft Office and Google Suite to support daily tasks
- Assisted in creating direct response copy for marketing initiatives
- Contributed to content creation and promoted brand advocacy
- Communicated effectively with team members and stakeholders
- Managed time and tasks efficiently under pressure
- Facilitated conflict resolution among team members
- Supported leadership efforts within team projects
- Adapted to new challenges and collaborated with teammates
- Applied creative problem-solving techniques to everyday issues
Timeline
Leasing Consultant
Elysian
02.2026 - 06.2026
Server / Private Party Server
THE COUNTY LINE BBQ
10.2018 - 03.2023
Externship - Medical Office Management
CLARK BROWN FAMILY CARE CLINIC
08.2017 - 04.2018
Director of Admin Services
THE COUNTY LINE, Inc.
04.2017 - 05.2025
Sandwich Artist
THUNDERCLOUD SUBS
07.2014 - 08.2018
Server / Bartender
EL ARROYO
04.2012 - 05.2014
Server / Assistant Manager
620 CAFE AND BAKERY
07.2008 - 02.2012
Manager
SUBWAY
11.2006 - 05.2008
Bartender / Bar Manager
TEXAS A1 STEAKS & SEAFOOD
06.2005 - 08.2006
Cocktail Server / Bartender
EMBASSY SUITES
11.2003 - 07.2005
Customer Service Representative
CONVERGYS
08.2002 - 11.2003
Cocktail Server
FAST EDDIES
07.2000 - 09.2002
Associate of Business - Business / Commerce, General
Virginia College
Medical Office Management Associate of Science Degree - Medical / Health Management and Clinical Assistant / Specialist
Virginia College
Culinary Management - undefined
The Art Institute of Austin
High School Diploma - undefined
Woodsboro High School