Frances Rivera-Silva
San Jose,CA
Summary
As a dedicated Master's degree student in Mental Health Counseling with a background in Nursing, I bring forth a robust ethical and humanistic foundation. Equipped for direct engagement with patients, families, and patient groups, my objective is to foster health, wellness, and enhance overall quality of life. Committed to delivering exceptional care, I am prepared to embrace challenges that facilitate my intellectual, personal, and professional growth. Caring and compassionate Behavior Technician experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavior Technician
Maxim Healthcare Services
03.2023 - 10.2023
- Monitoring and sharing client progress with family members and caretakers
- Assisting families to help the client achieve milestones
- Conducting behavioral or other psychiatric assessments
- Working with patients and clients to develop their physical and emotional skills
- Observing and documenting behavior data, including improvements and regressions
- Assisting patients with daily living skills
- Helping behavioral analysts prepare client materials
- Traveling to individual homes and facilities as needed
Floor Leader
Skechers
04.2021 - 01.2023
- Engaging customers and providing excellent customer service in order to meet or exceed sales plans and metric targets within the store
- Maintaining visual and marketing standards
- Stocking shelves and end caps with assigned merchandise
- Placing displays, caps and garbage cans in accordance with company guidelines
- Handling professional language to engage customers by answering their questions and sharing product features and benefits
- Performing POS transactions requiring approval, voiding, opening and closing POS, returns, exchanges, employee discounts and managing proper product placement and inventory control
- Ensuring accuracy of displays and product pricing
- Representing the company in a positive manner with customers
Education
Master's degree in Science in Mental Health Counseling - Mental Health Counseling
Grand Canyon University
Arizona City, AZ05.2026
Bachelor in Health Sciences (Nursing) - Health Sciences
Ana G. Méndez University
05.2022
Skills
- Bilingual
- Integration of interdisciplinary work teams
- Promotes the creation of safe and maintenance of assertive working therapeutic environments
- Excellent use of assessment instruments diagnostic techniques and to identify health problems procedures
- Applied Behavior Analysis
- Vital signs
- HIPAA
- Nursing
- Customer service
- POS
- Behavioral Health
- Mental Health Counseling
- Data Collection
- Documentation skills
- Autism Spectrum Disorder Knowledge
- Prompting and Fading Strategies
- Positive Reinforcement
- Token Economy Systems
Accomplishments
- Supervised team of 6 staff members.
- Achieved MVP award through effective sales.
Certification
- CPR Certification, Present
- RBT Certification Training, Present, Is designed to meet the 40-hour training requirement for RBT certification.
- BLS Certification
Personal Information
Willing To Relocate: Anywhere
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Behavior Technician
Maxim Healthcare Services
03.2023 - 10.2023
Floor Leader
Skechers
04.2021 - 01.2023
Master's degree in Science in Mental Health Counseling - Mental Health Counseling
Grand Canyon University
Bachelor in Health Sciences (Nursing) - Health Sciences
Ana G. Méndez University