Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Frances Roberson

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Administrative Assistant

ArtX Designs
08.2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Established administrative work procedures to track staff's daily tasks.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Medical Assistant

Take Care Health Systems LLC
09.2008 - 01.2010
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Education

Associate of Applied Science - Medical Technology

Longview Community College
Kansas City, MO
05-2017

High School - General Studies

Manual Career Tech. Ctr.
01.2004

Skills

  • Decision making
  • Problem solving
  • Time management
  • Professional written correspondence
  • Prioritization
  • Types 55 wpm
  • Information verification
  • Administrative support
  • Microsoft office expertise
  • Error identification
  • Data collection and reporting
  • Information processing

Certification

  • Class b cdl
  • NRCMA

Timeline

Administrative Assistant

ArtX Designs
08.2021 - Current

Medical Assistant

Take Care Health Systems LLC
09.2008 - 01.2010

Associate of Applied Science - Medical Technology

Longview Community College

High School - General Studies

Manual Career Tech. Ctr.

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Frances Roberson