Summary
Overview
Work History
Education
Skills
Timeline
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Frances Robles

7908 Mango Ave Apt I2 Fontana,CA

Summary

I am a customer service representative with extensive work skills in both customer service and industrial. I have worked in the field for over 4+ years. One of the many things that i have enjoyed with working in this field of work is interacting with clients, workers, and potential clients. I hope to keep leaning and grow in this line of work for years to come. I am grateful for the opportunities that have been given to me and I'm always ready to see what comes next in the years to come.

Overview

7
7
years of professional experience

Work History

General Laborer

Radail
02.2018 - 07.2019
  • Assisted team members with tasks that require group effort.
  • picking and packing orders
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Performed quality checks on products and materials to identify any defects.

Onsite Recruiter

Xclusive Staffing
03.2020 - 01.2022
  • Assisted in organizing company-sponsored job fairs, enhancing employer brand and showcasing career opportunities.
  • Conducted background checks and reference checks on potential candidates as part of the due diligence process.
  • Coordinated interview schedules between candidates and hiring managers, ensuring minimal disruption to daily operations.
  • Enhanced candidate experience by conducting thorough interviews and providing timely feedback.
  • Improved employee retention rates by conducting exit interviews, identifying trends, and addressing issues in a timely manner.
  • Developed relationships with managers to build awareness of their departments, hiring needs, and job specifications.

Sales Associate

RIA
12.2022 - 10.2024
  • Managed many transactions at a time.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.

Education

High School Diploma -

Fontana High School
Fontana, CA
05-2015

Skills

  • Bilingual (ENG/SPAN)
  • Great communication skills
  • Customer service
  • Teamplayer
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Money handling
  • Money transfer systems
  • Friendly and outgoing

Timeline

Sales Associate

RIA
12.2022 - 10.2024

Onsite Recruiter

Xclusive Staffing
03.2020 - 01.2022

General Laborer

Radail
02.2018 - 07.2019

High School Diploma -

Fontana High School

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Frances Robles