Frances Rollins-Milsap
Joliet,IL
Summary
Dynamic Correctional Lieutenant with extensive experience at the State of Illinois, excelling in inmate supervision and crisis management. Proven ability to enforce security protocols and promote a positive environment, while effectively utilizing de-escalation techniques. Committed to enhancing safety and reducing recidivism through innovative inmate programs and strong teamwork.
Overview
25
25
years of professional experience
Work History
Correctional Lieutenant
State of Illinois
01.2000 - 01.2025
- Assisted in maintaining safety and security within correctional facility.
- Supported daily operations by monitoring inmate activities and behavior.
- Collaborated with team to enforce facility policies and regulations effectively.
- Mastered incident response protocols to ensure timely emergency management.
- Observed and documented inmate interactions for reporting purposes.
- Engaged with staff to promote a positive environment among inmates.
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
Education
High School Diploma -
Dwight D. Eisenhower
Blue Island, ILSkills
Inmate supervision
Contraband control
Mental health awareness
Incident investigation
Self-defense techniques
Weapons handling
Security protocols
Suicide prevention
De-escalation techniques
Policy enforcement
Gang intelligence
Crisis management
Crisis intervention training
Employee coaching
Recidivism reduction
Inmate programs
Inmate movement control
Rules of conduct
Restraint techniques
Counseling techniques
Security procedures
Surveillance monitoring
Inventory counting
Officer training
Public safety
Staff supervision
Conflict management
Emergency response
Teamwork and collaboration
Teamwork
Multitasking Abilities
Timeline
Correctional Lieutenant
State of Illinois
01.2000 - 01.2025
High School Diploma -
Dwight D. Eisenhower