Frances Sparkman
Bowie,MD
Summary
Proven Legal Secretary with a track record of enhancing client satisfaction and streamlining document management at Morgan Lewis & Bockius LLP. Expert in court filing and client communication, I excel in multitasking and maintaining confidentiality, significantly contributing to successful case outcomes. Skilled in document preparation, proof reading and fostering client relations, I consistently meet critical deadlines with precision.
Overview
38
38
years of professional experience
Work History
Legal Secretary
Morgan Lewis & Bockius LLP
09.1986 - 12.2019
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Screened telephone calls and forwarded to appropriate departments.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
Legal Secretary
Wald Harkrader
06.1982 - 09.1986
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
Education
Bachelor of Arts - English
Howard University
Washington, DCSkills
- Court Filing
- Document Formatting
- Efficient multi-tasker
- Appointment Setting
- Word Processing
- File Organization
- Client Communication
- Client Correspondence
- Document Management
- Document Preparation
- Phone Etiquette
- Proof Reading
Reading, listening to music,
I read books on various subjects and genres. I love series of books.
The music I love is gospel music, jazz or R&B.
Timeline
Legal Secretary
Morgan Lewis & Bockius LLP
09.1986 - 12.2019
Legal Secretary
Wald Harkrader
06.1982 - 09.1986
Bachelor of Arts - English
Howard University
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