Summary
Work History
Education
Skills
Timeline
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Frances Staroscik

Visalia,CA

Summary

Versatile and dynamic professional with a proven track record at Salvation Army, excelling in property management and client support. Mastered complaint resolution and safety compliance, enhancing tenant relations and ensuring a secure environment. Skilled in both therapeutic counseling and effective property oversight, demonstrating exceptional communication and organizational abilities.

Work History

Resident Manager

Salvation Army
  • Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
  • Reported and documented maintenance requests and scheduled appropriate services.
  • Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
  • Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
  • Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.

Drug And Alcohol Counselor

Salvation Army Thrift Store
  • Facilitated group therapy sessions for diverse clientele, promoting peer support and healthy coping mechanisms.
  • Established strong rapport with clients from diverse backgrounds and demographics, fostering an atmosphere of trust for open communication during counseling sessions.
  • Conducted substance abuse assessments and screenings to accurately identify client needs and appropriate levels of care required.
  • Streamlined case management processes to reduce administrative burden and increase time spent providing direct client services.
  • Enhanced communication with professionals to ensure comprehensive care for clients with co-occurring disorders.

In-Home Caregiver

IHHS
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
  • Assisted clients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

Education

Certificate - Drug And Alcohol

Intercoast
West Covina, CA
02.2024

High School Diploma - Biology

Corcoran High School
Corcoran, CA
06.1989

Skills

  • Property inspections
  • Safety compliance
  • Fair housing regulations
  • Rent collection
  • Property management
  • Complaint handling
  • Medication management
  • Client transportation
  • Building maintenance
  • Security management
  • Emergency response
  • Rule enforcement
  • Yardi software
  • Supply management
  • Housekeeping supervision
  • Foodservice oversight
  • Resident assistance

Timeline

Resident Manager

Salvation Army

Drug And Alcohol Counselor

Salvation Army Thrift Store

In-Home Caregiver

IHHS

Certificate - Drug And Alcohol

Intercoast

High School Diploma - Biology

Corcoran High School

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Frances Staroscik