Celia Deleon
Visalia,CA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Server
Olive Garden Restaurant
03.2022 - Current
- Delivered exceptional customer service, enhancing dining experience and guest satisfaction.
- Managed multiple tables efficiently, ensuring timely order delivery and guest engagement.
- Collaborated with kitchen staff to ensure accuracy in order preparation and presentation.
- Assisted in maintaining cleanliness and organization of dining area during peak hours.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Lead Server
Gozen Japanese Restaurant
05.2013 - 10.2021
- Supervised daily operations, ensuring high-quality customer service and efficient workflow.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Trained and mentored junior staff, enhancing team performance and service consistency.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Hometown Buffett
12.2006 - 06.2013
- Maintained cleanliness and organization of dining area to create a welcoming atmosphere.
- Streamlined table turnover processes to improve efficiency during peak dining hours.
- Resolved guest complaints efficiently, demonstrating strong problem-solving skills under pressure.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
GED -
Visalia Adult School
Visalia 05-2022
High School Diploma -
Cecytej
Jalisco,Mexico06-2001
Skills
- Cash Handling
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Foreign language proficiency
- Multitasking and organization
- Point of sale (POS) system operations
- Liquor, wine, and food service
- Team member support
Certification
- Food Handling Training - 2025-2028
- Alcohol Handling Training - 2025-2028
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Olive Garden Restaurant
03.2022 - Current
Lead Server
Gozen Japanese Restaurant
05.2013 - 10.2021
Server
Hometown Buffett
12.2006 - 06.2013
GED -
Visalia Adult School
High School Diploma -
Cecytej