Frances Weber

• Effectively worked at University Associates OBGYN 6 Technology Drive for two years as Medical receptionist. Effectively worked at OBGYN at 140 Belle Meade Rd when necessary.
• Annual review rated Highly Effective
• Never called out sick during entire tenure.
• Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
• Called patients to confirm scheduled appointments and obtain additional details.
• Entered insurance, demographics and health history into patient database.
• Delivered high-quality administrative and customer service to sustain patient and work flows.
• Protected patients by observing strict HIPAA guidelines.
• Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
• Processed patient payments and scanned identification and insurance cards.
• Verified insurance coverage for appointments and collected co-payments as required.
• Assisted with filing of medical records and documents, maintaining accurate electronic files.
• Performed data entry tasks related to billing and collections procedures.
• Checked patients in and out for appointments and collected co-payments.

Handle all personal training schedules and collect all payments

Work with clients on one to one basis to improve their wellness, fitness, and overall health

• Managed daily operations of business, including hiring and training staff.
• Developed strategic plans to increase profitability and efficiency.
• Identified new opportunities for growth, expansion, and diversification

Met payroll every week, paid rent and all operational costs, collected membership fees, assisted clients in their fitness goals, and managed 20 employees.

• Negotiated contracts with vendors and suppliers.
• Oversaw budgeting and financial management.
• Maintained relationships with existing clients by providing superior customer service.

• Developed and implemented lesson plans based on curriculum objectives.
• Assessed student performance through tests, quizzes, and other assessments.
• Provided individualized instruction to meet the needs of all students.