
Dynamic Sales and Leasing Associate at Taplin Falls-Falls of Pembroke, adept at enhancing tenant satisfaction through effective process coordination and compliance. Skilled in loan documentation review and remote collaboration, I excel in leveraging Salesforce and DocuSign to streamline operations and ensure data accuracy. Committed to delivering exceptional service and results.
Reviewed and validated commitment letters, closing packages, and loan documentation to ensure compliance with credit approvals and regulatory standards.
Collaborated with title companies, legal counsel, and cross-functional internal teams to facilitate timely and accurate loan closings.
Prepared and reviewed closing documents for accuracy, completeness, and regulatory compliance prior to funding and transfer to servicing.
Successfully managed 4-8 loan closings per week while maintaining 100% with credit approval and compliance with regulatory guidelines.
Directed leasing activities, ensuring seamless unit preparation and turnover.
Supported prospective renters throughout the application and approval process.
Resolved resident inquiries and coordinated maintenance requests to ensure high levels of satisfaction.
SKILLS
Loan Documentation Review
Compliance & Quality Control
Data Accuracy & Records Management
Process Coordination
Remote Collaboration
Microsoft Word, Excel, PowerPoint, Outlook, Teams
DocuSign
Salesforce
nCino
Encompass
LaserPro