Francesca Delice
New Orleans,LA
Summary
Accomplished Dialysis Technician with a proven track record at Clinic, adept in hemodialysis procedures and patient education. Demonstrated ability to improve patient comfort and reduce infection rates significantly. Excelled in a customer service role at Home Depot, showcasing exceptional communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Dialysis Technician
Clinic
05.2023 - Current
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Reduced infection rates by maintaining strict aseptic techniques during all procedures.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Performed routine quality control and safety checks on all equipment.
Customer Service Cashier
Home Depot
11.2021 - 08.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Education
Associate Degree in Nursing -
Delgado Community College
New Orleans, LA12.2025
High School Diploma -
Sophie B Wright Charter School
New Orleans, LA05.2020
Skills
- Hemodialysis Procedures
- Patient Education
- Infection control standards
- Patient Care
- Dialysis treatment
Accomplishments
- Earned "career and technical certification" for dialysis
- Earned associate degree" .
- Earned "charity hospital school of nursing" for clinical hours requirement.
Languages
English
Native or Bilingual
Spanish
Limited Working
French
Full Professional
creole
Full Professional
Timeline
Dialysis Technician
Clinic
05.2023 - Current
Customer Service Cashier
Home Depot
11.2021 - 08.2023
Associate Degree in Nursing -
Delgado Community College
High School Diploma -
Sophie B Wright Charter School
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