Francesca Follico
Huntington Beach,United States
Summary
Dynamic and results-driven Assistant Area Manager with over six years of experience in sales and operations excellence. Proven track record in driving sales growth, enhancing team performance, and leading strategic initiatives to optimize business outcomes. Adept at coaching and mentoring teams, implementing effective sales strategies, and managing point of sale systems. Passionate about promoting wellness and leveraging innovative solutions to deliver exceptional customer experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Area Manager
Perspire Sauna Studio
Orange County, California
01.2024 - Current
- Spearhead sales initiatives and operational strategies across corporate locations to meet and exceed revenue targets and membership growth
- Oversaw the company’s profit and loss management, implementing strategies that improved financial performance and operational efficiency.
- Lead and mentor studio teams, providing coaching, real-time feedback, and professional development to enhance performance and productivity
- Utilize point of sale (POS) systems and KPI reporting tools to monitor performance metrics, identify trends, and drive continuous improvement
- Promote the benefits of infrared saunas, contributing to increased customer satisfaction and retention
- Ensure all strategies and initiatives align with the company’s core values and business objectives.
Sales Director & Sales Training Manager
Perspire Sauna Studio
11.2018 - Current
- Sold memberships and met sales quotas, contributing to overall studio revenue growth
- Managed lead generation sites connected to studio phone numbers to book new guests
- Ran revenue reports regularly to ensure the studio was on track to meet monthly projections
- Maintained and cleaned private saunas, assisted customers, and ensured a high level of cleanliness and customer service
- Held monthly meetings with studio teams to run exercises and introduce new sales strategies.
Personal Assistant to Holly Roser & Studio Manager
Holly Roser Fitness
San Mateo, California
06.2021 - 12.2022
- Managed client accounts, including training schedules and billing for monthly membership fees
- Scheduled meetings and appointments for Holly and her family, including coordinating with vendors for home and studio needs
- Coordinated and scheduled clientele with 13 different personal trainers working under Holly.
HR Consulting Assistant
JH Consulting
Remote
02.2019 - 06.2019
- Managed employee benefits, verified potential applicants, and conducted background checks
- Filed new hire paperwork and ensured State and Federal tax forms were accurately prepared
- Added employees to the ADP payroll system and created and revised company proposals and handbooks
- Developed and populated Listen360 Feedback questions for company evaluations.
File Clerk
MODE Transportation
On-site
08.2017 - 10.2018
- Ensured medical supply trucks were marked as 'delivered' in real-time on shared Microsoft Excel sheets
- Electronically filed completed transport records and archived physical documents
- Retrieved documents from storage as needed for shipment verification, both electronic and physical.
Education
Bachelor's Degree in Political Science -
California State University, Long Beach
12.2020
Skills
- Point of Sale (POS) Systems
- Sales Management
- KPI Reporting
- Mindbody Software
- Team Development and Coaching
- Leadership and Management
- Communication and Interpersonal Skills
- Vendor Management
Certification
Any relevant certifications or training programs
Affiliations
Any relevant professional organizations or groups
References
Available upon request.
Timeline
Assistant Area Manager
Perspire Sauna Studio
01.2024 - Current
Personal Assistant to Holly Roser & Studio Manager
Holly Roser Fitness
06.2021 - 12.2022
HR Consulting Assistant
JH Consulting
02.2019 - 06.2019
Sales Director & Sales Training Manager
Perspire Sauna Studio
11.2018 - Current
File Clerk
MODE Transportation
08.2017 - 10.2018
Bachelor's Degree in Political Science -
California State University, Long Beach