Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Humberto Miranda

Homestead,FL

Summary

Dynamic retail professional with extensive experience at Winn Dixie Supermarket, excelling in team leadership and customer service. Proven track record in managing operations, enhancing inventory control, and training employees. Recognized for resolving conflicts effectively and maintaining high standards of compliance, ensuring a positive shopping experience for all customers.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Store Manager / Assistant Manager

Winn Dixie Supermarket
Miami, USA
01.2005 - 06.2025
  • Directed daily operations for high-traffic retail stores
  • Supervised and trained teams of up to 90 employees
  • Oversaw inventory, merchandising, and customer service standards
  • Managed payroll, scheduling, and compliance with company policies
  • Resolved customer concerns and ensured a positive shopping experience

Retail Associate – Various Positions

Winn-Dixie Stores Inc.
Miami, USA
01.1996 - 09.2005
  • Delivered friendly and efficient customer service, assisting with purchases and product inquiries
  • Maintained optimal stock levels and ensured merchandise displays were clean, organized, and visually appealing
  • Operated point-of-sale systems accurately, handling cash, credit, and refund transactions
  • Supported daily store operations, including opening/closing procedures and maintaining a clean, safe shopping environment

Education

High School Diploma -

Miami Senior High School
Miami, FL
06-1997

Skills

  • Customer service
  • Team leadership
  • Managing operations
  • scheduling
  • Performance evaluations
  • Organizational skills
  • Multitasking
  • Verbal communication
  • Written communication
  • Conflict resolution
  • Team motivation
  • Cash handling
  • Point of sale (POS) systems
  • Inventory control
  • Loss prevention
  • Handheld technology
  • Tracking systems
  • Reliability
  • Safety conscious
  • Adaptability
  • Attention to detail
  • Bilingual
  • Inventory management
  • Employee training
  • Regulatory compliance
  • Payroll administration

Certification

  • Valid Florida Driver’s License
  • Food Safety Certification

References

  • Andail Chung, Store Director, Retail, 786-340-4680, Former Colleague
  • Juliana Alvarez, District Asset Protection Manager, 904-489-7384, JulianaAlvarez@segrocers.com
  • Emmanuel Burgos, Regional Director Asset Protection, Retail, 904-366-9818, EmmanuelBurgos@segrocers.com

Timeline

Store Manager / Assistant Manager

Winn Dixie Supermarket
01.2005 - 06.2025

Retail Associate – Various Positions

Winn-Dixie Stores Inc.
01.1996 - 09.2005

High School Diploma -

Miami Senior High School
Humberto Miranda