Francesca Jean
57 Stillwater Ave Apt 105 Stamford,CT
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision.
Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Skilled Work Study Student willing to take on tasks to accomplish team objectives. Organized and proactive team player with diligent approach. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Work Study
Registrar Office
01.2024 - Current
- Maintained up-to-date knowledge of campus resources and services available to students, facilitating appropriate referrals when needed.
- Improved departmental organization by creating a comprehensive inventory system for office supplies, equipment, and other materials needed for daily operations.
- Provided exceptional customer service, addressing inquiries from students, faculty, and staff promptly and professionally.
- Collaborated with staff members to guarantee students received best possible customer service.
- Helped with administrative support by managing incoming calls, coordinating files.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Pass Mentor
Pre Collegiate And Access Program
08.2023 - Current
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assisted mentees in developing self-confidence and positive self-image.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Aligned mentoring activities with organizational objectives to drive overall improvement and support the mission of the program.
- Monitored student progress to drive successful academic outcomes.
Medical Assistant
Andrew Adade M.D
08.2021 - 07.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared initial patient charts for admission.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Cashier Assistant
Dollar Tree Store
06.2019 - 09.2019
- Promoted to associate cashier within 2 weeks
- Developed strong communication and organizational skills through working on group projects
- Delivered services to customer locations within specific timeframes
Volunteer
St Joseph Parenting Center
01.2019 - 01.2019
- Assisted with special events or programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Met with other volunteers and program leaders to discuss new service opportunities.
Education
Bachelor of Science - Nursing
Western Connecticut State University
Danbury, CT05.2026
General Studies -
Norwalk Community College
Norwalk, CT05.2022
High School Diploma -
Westhill High School
Stamford, CT05.2019
Skills
- Direct Patient Care
- Assisting with Physical Exams
- Completing Insurance Forms
- Clinical Applications
- Customer Service
- Filing systems
- Office Supply Management
- Office Administration
Languages
French
Native or Bilingual
Creole
Native or Bilingual
English
Native or Bilingual
Timeline
Work Study
Registrar Office
01.2024 - Current
Pass Mentor
Pre Collegiate And Access Program
08.2023 - Current
Medical Assistant
Andrew Adade M.D
08.2021 - 07.2022
Cashier Assistant
Dollar Tree Store
06.2019 - 09.2019
Volunteer
St Joseph Parenting Center
01.2019 - 01.2019
Bachelor of Science - Nursing
Western Connecticut State University
General Studies -
Norwalk Community College
High School Diploma -
Westhill High School
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