Francesca Joseph
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Membership Clerk
Costco Wholesale Corp
12.2020 - Current
- Maintained strict safety standards facility-wide and with every group.
- Assisted prospective and established members in person or by telephone.
- Built strong donor relationships, acknowledged contributions and reached out for specific needs or yearly renewals.
- Coordinated enrollment and onboarding of new members with associated feeds and paperwork.
Cashier
Walmart
01.2020 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Teacher's Assistant
Grace Place For Children And Families
08.2017 - 07.2020
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
Education
High School Diploma -
Golden Gate High School
Naples, FL05.2020
Skills
- Rewards Programs
- Service Quality
- Membership Registrations
- Afterschool Programs
- Customer Satisfaction
- Customer Loyalty
Languages
Hattian Creole
Native or Bilingual
French
Limited Working
English
Native or Bilingual
Timeline
Membership Clerk
Costco Wholesale Corp
12.2020 - Current
Cashier
Walmart
01.2020 - 07.2020
Teacher's Assistant
Grace Place For Children And Families
08.2017 - 07.2020
High School Diploma -
Golden Gate High School
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