Francesca Juarez
San Bernardino,CA
Summary
Compassionate Registered Nurse with expertise in patient assessment and health education. Specializes in interdisciplinary collaboration and chronic disease management, delivering tailored care plans that empower patients and enhance health outcomes for adolescent and young adult students.
Overview
1
1
Certification
15
15
years of professional experience
Work History
RN- Health & Wellness Center
Inland Empire Job Corps Center
San Bernardino, CA
07.2026 - Current
- Performed comprehensive nursing assessments, clinical triage, and ongoing health monitoring for adolescent and young adult students with acute illnesses, minor injuries, chronic conditions, and urgent health concerns.
- Manage medication administration and distribution, including daily medication lockers, weekly medication dispensing, medication organization and refill coordination; monitor therapeutic response, adherence, and adverse effects while providing individualized medication education.
- Administered immunizations and health screenings, including tuberculosis and pregnancy testing, while providing individualized education on sexual/reproductive health, STI/HIV prevention, wellness, and preventive health.
- Delivered patient-centered health education and counseling on chronic disease management, medications, treatment plans, nutrition, healthy lifestyles, reproductive health, and preventive care; assessed understanding and reinforced personalized health goals.
- Coordinate interdisciplinary and continuity of care with Center Physicians, nurse practitioners, mental health professionals, TEAP/substance-use specialists, counselors, parents/guardians, and outside healthcare providers. Facilitate referrals, follow-up, and communication of clinically relevant information..
- Maintained accurate and confidential student health records, documenting assessments, treatments, medications, and changes in condition to ensure compliance with Job Corps requirements and nursing standards.
Caregiver
IHSS | Highland & Jurupa Valley
, CA
01.2021 - 06.2026
- Delivered compassionate, patient-centered care to geriatric clients with chronic illnesses and disabilities, enhancing activities of daily living and overall well-being.
- Monitor clients' health status and recognize changes in physical, cognitive, and functional condition, using sound judgment to communicate concerns and facilitate timely intervention.
- Facilitated chronic disease management for diabetes and hypertension through ongoing observation, health education, and support for medication adherence and dietary modifications.
- Enhanced patient safety through infection prevention, fall prevention, and environmental safety measures, while advocating for individual patient needs.
- Collaborate with family members, healthcare providers, and care coordinators to communicate changes in condition, coordinate care, connect clients with appropriate resources, and promote continuity of care.
Customer Service Advisor
Sephora
Riverside, CA
01.2016 - 01.2018
- Utilized therapeutic communication and active listening to identify customer needs and provide individualized solutions.
- Applied conflict resolution and de-escalation techniques to effectively address customer concerns and enhance satisfaction.
- Consistently built rapport with diverse clients through effective communication, active listening, and individualized service.
- Collaborated with team members to ensure seamless operations and consistently deliver exceptional customer service.
- Mentored new team members and supported team workflow during high-volume operations to enhance service delivery.
Shift Supervisor
Sears
San Bernardino, CA
06.2011 - 01.2016
- Demonstrated leadership and decision-making skills while managing multiple operational demands in a fast-paced environment, ensuring smooth operations.
- Directed daily operations by delegating responsibilities and coordinating workflows to enhance team efficiency.
- Trained and mentored employees, fostering teamwork and accountability to improve service delivery.
- Utilized time management and prioritization skills to maintain productivity and customer satisfaction.
- Ensured compliance with workplace safety standards and operational procedures.
Education
Bachelor of Science - Nursing
WCU
Ontario, CA01-2026
Associate of Arts Liberal Arts - Social & Behavioral Science
SBVC
San Bernardino, CA07-2022
Skills
- Patient assessment
- Medication administration
- Health education
- Disease management
- Therapeutic communication
- Conflict resolution
- Team collaboration
- Time management
- Family and patient support
- Family education
Certification
- Registered Nurse, California, License # 95451158, BLS American Heart Association Expires April 2028, ACLS American Heart Association Expires April 2028, NIHSSNExpires May 2028
VOLUNTEER EXPERIENCE
- Community Health Fairs “Total Wellness Annual Fair”, Public Health Outreach Volunteer, April 2025, Assisted with community health screenings and wellness assessments to support early disease detection and prevention., Provided health education focused on chronic disease prevention, nutrition, and healthy lifestyle behaviors., Promoted health literacy and preventive care through culturally sensitive community outreach and education., Supported health equity initiatives by connecting participants with healthcare resources and follow-up care information.
- FSA of Redlands, Community Health Outreach Volunteer, June 2025, Provided community health education on disease prevention, health promotion, and wellness strategies for underserved populations., Assisted with resource navigation and referral coordination to improve access to healthcare and social services., Supported culturally sensitive communication and promoted health literacy to enhance patient understanding and engagement in care., Identified community health needs and social determinants of health to support targeted outreach and education efforts.
- Redlands 11th Annual Walk, Public Health Volunteer, June 2025, Participated in community outreach efforts promoting awareness of food insecurity and its impact on health outcomes., Supported health equity initiatives by advocating for access to nutrition, wellness resources, and community support services., Engaged with community members to promote preventive health behaviors and healthy lifestyle choices., Assisted with community engagement activities that increased awareness of local public health resources.
- Loma Linda University Children’s Hospital, Pediatric Volunteer January 2020, Supported family-centered care through therapeutic communication and emotional support for pediatric patients and caregivers., Promoted health literacy by reinforcing age-appropriate education and caregiver understanding of healthcare needs., Demonstrated cultural competence while interacting with diverse pediatric patients and families., Assisted in maintaining safe care environments through infection prevention and patient advocacy practices.
Timeline
RN- Health & Wellness Center
Inland Empire Job Corps Center
07.2026 - Current
Caregiver
IHSS | Highland & Jurupa Valley
01.2021 - 06.2026
Customer Service Advisor
Sephora
01.2016 - 01.2018
Shift Supervisor
Sears
06.2011 - 01.2016
Bachelor of Science - Nursing
WCU
Associate of Arts Liberal Arts - Social & Behavioral Science
SBVC