Francesca Milian
Miami
Summary
Results-driven sales professional with over 8 years of experience in the healthcare industry, specializing in consultative selling, client relationship management, and process optimization. Proven ability to exceed sales targets and expand market share through strategic solutions and strong provider relationships. Eager to transition into GYN surgical medical sales to deliver innovative solutions and drive value for both providers and patients.
Overview
9
9
years of professional experience
Work History
Market Manager/Orthopedic Sales
ERMI, LLC
06.2022 - Current
- Lead product demonstrations, client visits, and sales presentations to current and potential healthcare providers.
- Built and maintain strong relationships with key providers and delivering tailored solutions to meet their needs.
- Drove sales growth through lead generation, market research, and strategic planning.
- Manage administrative tasks, including sales tracking, reporting patient progress, and responding to customer inquiries.
Advanced Medical Support Assistant (Operative Care)
miami VA medical center
08.2021 - 06.2022
- Streamlined scheduling and record-keeping processes, resulting in a 20% reduction in administrative errors.
- Supported the preparation of consult reports and kept client records up to date to ensure efficient operations.
Surgical Coordinator
Baptist Health Medical Group West Kendal hospital
01.2020 - 07.2021
- Coordinated scheduling for over 100 surgical procedures monthly, optimizing resources and improving workflow efficiency.
- Collaborated with multidisciplinary teams to enhance patient care and overall hospital operations.
- Verify patient insurance details to ensure coverage for services.
- Request prior authorization from insurance providers for prescribed treatments and procedures.
- Ensure patients complete necessary medical clearance requirements.
Medical Assistant
Women’s healthcare of Kendall ( OB/GYN)
02.2016 - 07.2019
- Assisted in gynecological surgeries and in-office procedures such as hysteroscopy, LEEP, hysterosonogram, Essure, circumcision, etc.
- Collected vitals, assisted with urinalysis, and prepared patients for exams.
- Verified lab work and ensured that all testing was available in patient charts.
- Supported physicians during examinations and procedures.
Education
BACHELOR OF BUISNESS ADMINISTRATION -
BARRY UNIVERSITY
05.2025
High school or equivalent -
SOUTH MIAMI SR HIGH
01.2014
Skills
- Bilingual communication
- Attention to detail
- Adaptability
- Market research
- Customer relationship management
- New product launches
- B2B sales
- Analytical problem solving
- Effective communication
- Networking
- Key account development
- Public speaking and presentations
- Partnership management
References
Available upon request.
Timeline
Market Manager/Orthopedic Sales
ERMI, LLC
06.2022 - Current
Advanced Medical Support Assistant (Operative Care)
miami VA medical center
08.2021 - 06.2022
Surgical Coordinator
Baptist Health Medical Group West Kendal hospital
01.2020 - 07.2021
Medical Assistant
Women’s healthcare of Kendall ( OB/GYN)
02.2016 - 07.2019
BACHELOR OF BUISNESS ADMINISTRATION -
BARRY UNIVERSITY
High school or equivalent -
SOUTH MIAMI SR HIGH
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