FRANCESCA PATRI

• First line of communication between event Host and restaurant.
• Collaborated with executive chef to create menus for specific allergies and dietary restrictions.
• Extremely knowledgeable in allergens and dietary restrictions.
• Collaborated with event coordinators to execute seamless events according to client specifications.
• Received consistently positive feedback from clients for excellent service delivery.

Server

• Received positive feedback on multiple platforms regarding genuine service and food knowledge.
• Consistently achieving high check averages of 70$ per person or higher.
• Training new hires in expectations and sales strategies

• Trained new staff members on restaurant procedures, menu items, and customer service standards.
• Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency.
• Developed strong product knowledge including ingredients used in dishes allowing me to provide detailed information about menu items.
• Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards.
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift.

• Answering phone, booking appointments, and providing smooth scheduling for staff.
• Worked independently in computer system and processed accurate transactions by cash or card.
• Boosted sales by promoting retail products and additional spa services.