Francesca Pedersen
Taking care of people has always been at the center of everything I do. Whether supporting my mother through cancer treatment, helping clients during major life moments, or making sure guests feel welcome and cared for, I've built my experience around being someone people can rely on.
My interest in healthcare comes from a deeply personal place. Inspired by firsthand experience with the oncology program at Fred Hutch Cancer Center while supporting my mother through her battle with a rare form of malignant melanoma, I understand the profound impact that attentive care, clear communication, and patient advocacy can have on individuals and families. During that time and still to this day, I coordinate appointments, manage schedules and household responsibilities, communicate with providers, handle finances, and help ensure that both my mother and her partner have the support they need.
With a strong background in customer service, hospitality, event coordination, and bridal consulting, I have built my career around creating meaningful human connections and ensuring people feel heard, valued, and supported. I thrive in fast-paced environments, excel at managing multiple priorities, and am eager to bring my empathy, professionalism, and dedication to a Patient Care Coordinator role where I can make a lasting difference in the lives of patients and their families building this long term career in healthcare.
Work History
Bridal Sales Consultant
7 Months- Guided clients through meaningful purchase journey by providing supportive, personalized experience.
- Managed appointments, fittings, follow-up communication, and client records.
- Coordinated appointments, fittings, follow-up communication, and client records to streamline client engagement.
- Handled multiple priorities while ensuring each client felt valued and supported.
- Consistently contributed to a positive team environment and strong customer satisfaction.
- Executed sales transactions efficiently, handling payment processing and order tracking.
- Handled administration tasks such as handling disputes
Caregiving & Care Coordination Experience
- Served as primary support for mother during cancer treatment, ensuring her emotional and logistical needs were met.
- Scheduled and coordinated medical appointments, follow-up visits, transportation, and treatment-related logistics.
- Coordinated household finances, bill payments, and schedules, streamlining daily administrative tasks for better organization.
- Assisted with daily care needs and helped maintain a clean, comfortable, and supportive home environment.
- Provided consistent emotional support during a challenging and often overwhelming time.
- Kept detailed records of appointments, important information, and upcoming responsibilities.
- Delivered ongoing emotional support, helping navigate challenges and creating a stable environment during treatment.
- Developed skills in empathy, patience, and effective communication while assisting individuals in navigating healthcare systems.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Hospitality & Event Professional
2 Years 11 Months- Worked in fast-paced, customer-facing environments where attention to detail and exceptional service were expected.
- Coordinated reservations, guest needs, schedules, and event details.
- Resolved concerns with professionalism, empathy, and efficiency.
- Collaborated closely with team members to deliver seamless experiences for guests and clients.
- Developed strong communication and organizational skills while working under pressure.