FRANCESCA PUGLISI
Summary
Dynamic and results-oriented Property Manager with experience managing residential, commercial, and mixed-use properties. Proven expertise in tenant relations, lease administration, and property maintenance to maximize occupancy rates and property value. Skilled in financial management, including budget creation, expense tracking, and vendor negotiation, resulting in cost savings and increased ROI. Adept at ensuring regulatory compliance, implementing process improvements, and fostering positive tenant and stakeholder relationships. Committed to delivering exceptional customer service and operational efficiency in all aspects of property management.
Overview
3
3
years of professional experience
Work History
Residential & Commercial Property Manager
Pinnacle Partners Group
12.2023 - Current
- Managed a portfolio of thirty residential and seven commercial properties, ensuring compliance with local, state, and federal regulations.
- Oversaw tenant relations, including lease negotiations, renewals, and dispute resolution to maintain high occupancy rates.
- Conducted property inspections to ensure compliance with safety standards and identify maintenance needs.
- Acted as the primary point of contact for property owners, providing regular updates and addressing concerns promptly.
- Built and maintained positive relationships with owners and tenants
- Monitored rent collection and enforced lease terms
- Generated monthly financial reports, providing insights to stakeholders on revenue performance and operational costs.
- Prepared annual budgets as well as tracked expenses
- Manage the communication between all levels of management, tenants, vendors, and external partners
- Supervised a team of two maintenance specialist
Real Estate Project Coordinator
Pinnacle Partners Group
12.2023 - Current
- Coordinated multiple real estate projects simultaneously, ensuring timelines and budgets were consistently met.
- Monitored project schedules, identifying and resolving delays to maintain progress according to established milestones.
- Prepared detailed project documentation, including scope, timelines, budgets, and change orders, for stakeholder review.
- Manage the communication and completion of all real estate transactions
- Successfully manage the completion of all real estate projects
- Head of communication between all levels of management and external partners for all real estate projects
- Head of the communication and completion of flip properties
- Organized and led regular project status meetings, providing updates and addressing concerns to keep stakeholders informed.
Real Estate Agent
Exp Realty, LLC
01.2022 - 12.2023
- Helped my clients with buying and selling Real Estate at the highest level possible
Real Estate Agent
Keller Williams North Atlanta
08.2021 - 12.2021
- Helped my clients with buying and selling real estate at the highest level possible
Education
Associate's degree -
Georgia Southern University
05.2019
High School Diploma -
Chattahoochee High School
05-2016
Skills
- Facilities management
- Lease administration
- Tenant relations
- Rent collection
- Building maintenance
- Project management
- Word/Excel/PowerPoint/Google Sheets
- 3rd Party Management
Timeline
Residential & Commercial Property Manager
Pinnacle Partners Group
12.2023 - Current
Real Estate Project Coordinator
Pinnacle Partners Group
12.2023 - Current
Real Estate Agent
Exp Realty, LLC
01.2022 - 12.2023
Real Estate Agent
Keller Williams North Atlanta
08.2021 - 12.2021
Associate's degree -
Georgia Southern University
High School Diploma -
Chattahoochee High School
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