FRANCESCA SAILS
Memphis,TN
Summary
Dynamic Total Rewards and Employee Health Leader with over a decade of experience in designing and managing comprehensive benefits, wellness, and population health programs within large, complex organizations. SPHR-certified professional adept at optimizing healthcare costs, enhancing vendor management strategies, ensuring compliance, and driving employee engagement initiatives. Proven track record of implementing innovative solutions that align organizational goals with employee well-being, fostering a culture of health and productivity. Committed to leveraging expertise to create impactful programs that support organizational success and employee satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Advisor, Talent Development
ALSAC / St. Jude Children's Research Hospital
Memphis, TN
01.2024 - Current
- Developed and implemented talent initiatives to align with organizational goals.
- Designed and implemented leadership academy focused on elevating HR skills and competencies within the organization.
- Facilitated skill development workshops utilizing Franklin Covey methodologies to reinforce core competencies.
Benefits Administrator
ALSAC / St. Jude Children's Research Hospital
Memphis, TN
01.2022 - 01.2023
- Developed and directed comprehensive health and wellness programs to promote overall organizational health.
- Conducted in-depth analysis to identify cost-saving opportunities, resulting in $250k savings.
- Directed vendor strategy development and implementation initiatives.
- Established standard operating procedures and governance frameworks to enhance operational efficiency.
- Managed billing eligibility and compliance processes to ensure regulatory adherence.
- Executed comprehensive wellness strategy, resulting in a significant increase in employee engagement metrics.
- Transformed total rewards website layout and content to improve navigation and engagement for users.
- Conducted comprehensive benefits education sessions to enhance employee understanding.
Progressive Roles
Memphis Shelby County Schools
Memphis, TN
12.2009 - 12.2022
Project Advisor | 2021–2022
Benefits Advisor | 2020–2021
Classroom Teacher | 2009–2020
• Built expertise in education, communication, and behavior change
• Golden Apple Finalist
Project Advisor
Memphis-Shelby County Schools
Memphis, TN
01.2021 - 01.2022
- Coordinated grant distribution processes for $30M COVID funding to ensure compliance and impact.
- Designed and implemented training curriculum for 200+ site leaders, facilitating effective communication of COVID testing protocols.
- Progressive Roles (2009–2022)
Benefits Advisor
Memphis-Shelby County Schools
Memphis, TN
01.2020 - 01.2021
- Developed and implemented comprehensive wellness strategies to enhance employee well-being across a workforce of 8,000+ individuals.
- Administered diverse benefits offerings, ensuring alignment with organizational goals and employee needs.
- Led enrollment sessions, providing clear explanations of plan details and achieving high participant satisfaction ratings.
- Evaluated benefit plans annually, recommending enhancements based on feedback.
- Conducted detailed benefits analysis to tailor plans that met employee needs and company budget constraints.
Benefits Specialist II
Shelby County Government
Memphis, TN
01.2007 - 01.2009
- Developed and implemented employee benefits programs, enhancing overall employee satisfaction.
- Analyzed trends in employee benefit usage, recommending adjustments to optimize cost-effectiveness and engagement
- Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
Education
Master of Education - Educational Leadership And Management
Strayer University
MemphisBachelor of Arts - Communications
University of Memphis
Memphis, TNSkills
- Benefits Strategy & Plan Design
- Compliance (ERISA, ACA, FMLA)
- Cost & Utilization Analysis
- Employee Health & Wellness
- Strategic Thinking
- Talent Management
- Vendor Management
- Workday
- Written communication
- Critical thinking
- Group facilitation
Websites
Accomplishments
Analyzed benefits program performance, utilization trends, and cost drivers to inform strategic plan design and deliver $250K in annual savings.
Organized, managed, and implemented multiple company-wide well-being initiatives including mental health month activities that included creating targeted mental health communication pieces and resources that generated a 100% increase in viewership of our company's well-being page and displayed and improved the organization's commitment to the mental health needs of all employees.
Designed and executed the first-ever Employee Experience Leadership Academy to strengthen human resources acumen among entry and mid-level human resources leaders at ALSAC and development of key leadership skills. Pre and post evaluative assessments demonstrated a nearly 50% growth in knowledge of hr functional areas and lead to an increase in cross collaborative leadership skills.
Affiliations
- Society for Human Resource Management (SHRM)
- The Association for Talent Development (ATD)
- Leadership Memphis Fast Track Program Graduate
Certification
- SPHR Certification
- Life Insurance License
Timeline
Advisor, Talent Development
ALSAC / St. Jude Children's Research Hospital
01.2024 - Current
Benefits Administrator
ALSAC / St. Jude Children's Research Hospital
01.2022 - 01.2023
Project Advisor
Memphis-Shelby County Schools
01.2021 - 01.2022
Benefits Advisor
Memphis-Shelby County Schools
01.2020 - 01.2021
Progressive Roles
Memphis Shelby County Schools
12.2009 - 12.2022
Benefits Specialist II
Shelby County Government
01.2007 - 01.2009
Master of Education - Educational Leadership And Management
Strayer University
Bachelor of Arts - Communications
University of Memphis