Francesca Stahl
North Augusta,SC
Summary
Results-driven Commercial Business Analyst at Morgan Advanced Materials with expertise in data analysis and performance metrics. Proven track record in enhancing efficiency and reducing costs through strategic recommendations. Strong communicator and team leader, adept at fostering cross-functional collaboration to drive sustainable growth and improve client satisfaction.
Overview
16
16
years of professional experience
Work History
Commercial Business Analyst
Morgan Advanced Materials
01.2024 - Current
- Define key performance metrics and targets, create reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to leadership.
- Recommended strategies to enhance efficiency and reduce costs.
- Collaborated with cross-functional teams to define project requirements and scope.
- Supported project management activities by tracking progress and reporting updates.
- Utilized data analysis tools to interpret complex data sets for decision-making.
- Mentored sales representatives on best practices and sales strategies that align with the organization's goals.
Sales Support Supervisor - Analyst
Morgan Advanced Materials
01.2022 - 12.2023
- Collaborated with cross-functional partners to develop and implement sales strategies for revenue growth.
- Established processes and templates to enhance accountability and standardize best practices.
- Created and analyzed reports to align initiatives with organizational objectives.
- Developed workstreams and key initiatives to address market gaps and promote sustainable growth.
- Led Commercial Update calls to prioritize strategic initiatives and identify bottlenecks in productivity.
- Trained new staff on company policies and sales support procedures.
- Analyzed customer feedback to identify areas for service enhancement.
Inside Sales Manager
Morgan Advanced Materials
02.2021 - 01.2022
- Led a team of sales representatives to achieve revenue targets.
- Developed and implemented segmentation through Pareto analysis to prioritize key deliverables and service level agreements.
- Maintained forecasting process for full-year view, ensuring organizational alignment and optimized efficiencies.
- Coordinated training sessions to enhance team skills and product knowledge.
- Utilized CRM software to track sales activities and customer interactions.
- Conducted regular performance reviews to evaluate team progress and goals.
Key Account Manager for CPI
Morgan Advanced Materials
06.2020 - 02.2021
- Developed strategic relationships with key clients across diverse industries.
- Identified client needs and proposed tailored solutions to enhance satisfaction.
- Coordinated cross-functional teams to ensure timely product delivery and support.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
- Utilized sales data and client feedback to improve organizational strategies.
Inside Sales Representative
Morgan Advanced Materials
03.2018 - 06.2020
Senior Customer Service Representative
Morgan Advanced Materials
10.2016 - 02.2018
Inside Sales for the Midwest, West Coast and Southeast
Wire Mesh Corporation
Augusta, USA
01.2010 - 10.2016
Education
Bachelor of Business Administration - Marketing
Augusta University, James M. Hull College of Business
Augusta, GASkills
- Data analysis and dashboard reporting
- Performance metrics and strategic thinking
- Process improvement and team leadership
- Effective communication and stakeholder engagement
- Negotiation skills
Timeline
Commercial Business Analyst
Morgan Advanced Materials
01.2024 - Current
Sales Support Supervisor - Analyst
Morgan Advanced Materials
01.2022 - 12.2023
Inside Sales Manager
Morgan Advanced Materials
02.2021 - 01.2022
Key Account Manager for CPI
Morgan Advanced Materials
06.2020 - 02.2021
Inside Sales Representative
Morgan Advanced Materials
03.2018 - 06.2020
Senior Customer Service Representative
Morgan Advanced Materials
10.2016 - 02.2018
Inside Sales for the Midwest, West Coast and Southeast
Wire Mesh Corporation
01.2010 - 10.2016
Bachelor of Business Administration - Marketing
Augusta University, James M. Hull College of Business