Francesca Stylc
Summary
Skillful Catering Server with background managing high volumes of guest needs in fast-paced environments. Hard-earned catering experience for large events and conferences.
Overview
2
2
years of professional experience
Work History
Catering Server
Balong's Kitchen LLC
04.2023 - 02.2024
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
- Maintained flexible work schedule to meet event needs.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Loaded and unloaded delivery van carefully to maximize efficiency.
Receptionist
Southern California Conference Of Seventh-day Adventists
06.2022 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
High School Diploma -
Glendale Adventist Academy
Glendale, CA06.2024
Skills
- Stress Tolerance
- Cleaning and Sanitizing
- Strong Communication Skills
- Order Taking
- Food Safety
- Exceptional Customer Service
- Event Setup and Breakdown
- Team Player
- Service-oriented mindset
- Customer Complaint Resolution
Cook and Baker
Cooking and baking have been hobbies that I've been passionate about since I was a young kid. I've done my best to make sure that the food I serve is to the best quality it can be; I have even provided my school events with desserts and sold my desserts as a side-hustle.
Languages
Spanish
Native or Bilingual
Timeline
Catering Server
Balong's Kitchen LLC
04.2023 - 02.2024
Receptionist
Southern California Conference Of Seventh-day Adventists
06.2022 - 11.2023
High School Diploma -
Glendale Adventist Academy
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