Summary
Overview
Work History
Education
Timeline
Generic

Francesca H. Redshaw

Dana Point,CA

Summary

Experienced benefits consulting leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.


A strong team player with the ability to communicate and partner with employees, producers and clients at all levels within an organization. Highly-developed problem-solving, planning and organizational skills.

Overview

22
22
years of professional experience

Work History

Senior Vice President & Director, People Solutions

Lockton Insurance Brokers
06.2019 - Current
  • Responsible for the growth and retention of a $10M book of business and a team of 10 associates in our mid-market client segment representing 13% of the Lockton Pacific Series People Solutions revenue for Fiscal Year 2024
  • Directed the operations of the Lockton Pacific Series' largest benefits management platform for a private equity client comprised of 27 companies and 16,000 employees, and representing $234M in covered premium
  • Developed best practices for a leveraged purchasing strategy, led negotiations for all carrier placements, and managed key stakeholder relationships at both the private equity and portfolio company levels
  • Developed and led teams that oversee the voluntary benefits, absence management, and call center operations of Lockton's Pacific Series
  • Contributed to multiple Lockton national strategy groups and practices and represented Lockton in national carrier advisory groups
  • Nominated for and successfully completed a five-month LEAD (accelerated leadership development) program in 2024 as one of only 40 associates selected nationally across all of Lockton's US business units

Various

Lockton Insurance Companies
02.2011 - 06.2019
  • Began my career at Lockton as an Assistant Vice President in the Irvine, CA office and was chiefly responsible for both growing the benefits team in Orange County as well as leading a book of business ranging from $2M-$5M over a period of eight years, transitioning to our San Diego office in 2016
  • Was promoted to Vice President, Consultant in 2014 and Vice President, Senior Consultant in 2018

Associate and Senior Associate

Mercer
01.2006 - 02.2011
  • Partnered with senior consultants to provide comprehensive employee benefits brokering and consulting services
  • Book of business included ten Southern California-based clients ranging in size from 400 to 10,000 employees, with both self- and fully-insured plans, and with total commissions earnings in excess of $1M
  • Supervisor for junior members of staff
  • Served as West Zone Champion for Mercer Health Management Solutions, providing presentations to consultants and clients

Benefits and Compensation Specialist

Veolia Water (fka USFilter)
09.2002 - 12.2005
  • Responsible for the day-to-day administration of health and welfare benefits for approximately 3,200 union and non-union employees, and 600 retirees
  • Assisted senior HR team with policy and procedure administration and interpretation
  • Liaised with employees, benefits vendors and brokers to resolve claims and eligibility issues
  • Participated in all aspects of annual Open Enrollment planning including: meeting with vendors, analyzing costs, trends and market data, developing employee communications, and conducting employee enrollment meetings
  • Played an integral role in the divestiture of the Systems, Services & Products (US Filter) and Culligan businesses in 2004 with respect to the separation of the company’s benefit plans

Education

Bachelor of Arts - Communications

Marietta College
Marietta

Master of Arts - Communications

Ohio University
Athens, OH

Timeline

Senior Vice President & Director, People Solutions

Lockton Insurance Brokers
06.2019 - Current

Various

Lockton Insurance Companies
02.2011 - 06.2019

Associate and Senior Associate

Mercer
01.2006 - 02.2011

Benefits and Compensation Specialist

Veolia Water (fka USFilter)
09.2002 - 12.2005

Bachelor of Arts - Communications

Marietta College

Master of Arts - Communications

Ohio University

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Francesca H. Redshaw