Francesco Carbone
Wallingford,CT
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate always ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
IT Intern
Deringer Ney Inc.
05.2024 - 08.2024
- Supported IT department in handling technology rollout and maintenance for all customers.
- Obtained experience in network cable wiring, ensuring reliable connectivity and adhering to industry standards for network infrastructure.
- Worked on computer imaging, computer recovery, and firewall deployment.
Resident Assistant
CCSU Residence Life
08.2023 - Current
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
- Supported two buildings in the 24-25 school year, the task of supervising the second building was given to me.
Operations Manager
RECentral
01.2023 - Current
- Increased gym member satisfaction by providing knowledgeable fitness guidance and support.
- Improved overall client experience with attentive customer service and prompt assistance.
- Enhanced gym safety by conducting regular equipment inspections and maintenance tasks.
- Promoted positive workout environments, enforcing facility rules and addressing concerns promptly.
IT Intern (Summer Months)
Mark T. Sheehan
06.2021 - 08.2023
- Troubleshooting hardware and software connectivity
- Installed application software and upgrades, virus protection, and drivers.
- Replaced defective components and upgraded office equipment per technology plan.
- Repaired and updated desktops and laptops
- Input and formatted Google sheets
Production Assistant
CCSU Athletic Department
08.2022 - 12.2022
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Installation Assitant
Aladdin Inc.
06.2019 - 08.2020
- Enhanced installation efficiency by streamlining processes and optimizing team collaboration.
- Reduced project completion time by effectively coordinating with team members and managing tasks.
- Ensured client satisfaction with high-quality installations, meticulously following guidelines and specifications.
Education
Bachelor of Science - Computer Science Honors
Central Connecticut State University
New Britain05.2025
Skills
- Relevant Coursework Software Engineering, Data & File Structures, Programming Languages, Design Patterns, Web Programming, Software Testing, Computer Algorithms
- Programming Languages- Java, C, Python, HTML, CSS, JavaScript
Accomplishments
- Student Affairs Advisory Committee
- Computer Science Club
- Group Fitness Instructor
Timeline
IT Intern
Deringer Ney Inc.
05.2024 - 08.2024
Resident Assistant
CCSU Residence Life
08.2023 - Current
Operations Manager
RECentral
01.2023 - Current
Production Assistant
CCSU Athletic Department
08.2022 - 12.2022
IT Intern (Summer Months)
Mark T. Sheehan
06.2021 - 08.2023
Installation Assitant
Aladdin Inc.
06.2019 - 08.2020
Bachelor of Science - Computer Science Honors
Central Connecticut State University
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