Francesco Tine
Rensselaer
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
9
9
years of professional experience
Work History
Store Manager/Model Store Trainer
Family Dollar Stores, Inc.
New Lebanon, 8/21-6/25. Wynantskill, 6/25-2/26
08.2021 - 02.2026
- Supervised daily store operations to ensure compliance with company policies.
- Based on my performance as a Store Manager, I was selected to serve as a Model Store Manager. In this capacity, I trained and guided new store managers.
- Trained and developed staff on merchandising standards and customer service practices.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
- Ensured store maintained high standards of cleanliness and organization at all times.
- Monitored employee performance, providing feedback to foster professional growth and accountability.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Shift Supervisor/Cashier
CVS Health Retail
Kinderhook, NY
01.2019 - 07.2021
- Resolved customer inquiries and complaints swiftly, maintaining high service standards.
- Completed store opening and closing procedures and balanced tills.
Inventory Associate
RGIS Inventory Specialists, Utica, NY
Utica, NY
01.2017 - 12.2018
- As a member of the Audit Team, gathered inventory data by electronically scanning individual inventory items in retail stores, groceries and pharmacies.
- Performed inventory flows and directed coworkers to accurately complete tasks.
Education
Bachelor of Science - Business Administration
SUNY Polytechnic Institute
Utica, NY05-2017
Skills
- Store operations
- Customer service and relations
- Problem-solving
- Multitasking and organization
- Training and mentoring
- Team leadership
- Outstanding communication skills
- Inventory management
Accomplishments
Model Store Trainer. Based on the overall quality of my work, increasing sales and improved employee retention managing the New Lebanon store, I was selected to serve as a Model Store Trainer whereby I trained and guided newly hired Store Managers.
Timeline
Store Manager/Model Store Trainer
Family Dollar Stores, Inc.
08.2021 - 02.2026
Shift Supervisor/Cashier
CVS Health Retail
01.2019 - 07.2021
Inventory Associate
RGIS Inventory Specialists, Utica, NY
01.2017 - 12.2018
Bachelor of Science - Business Administration
SUNY Polytechnic Institute