Francesco Patti
Windermere,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Reliable in completing quality work and exceeding expectations.
Overview
8
8
years of professional experience
Work History
Road Service Technician 2
Sunbelt Rentals
Orlando, FL
02.2025 - Current
- Performed roadside repairs on equipment and vehicles for clients in emergency situations.
- Conducted thorough inspections of rental equipment to ensure safety and functionality.
- Diagnosed mechanical issues using diagnostic tools and technical manuals effectively.
- Assisted customers with equipment operation, providing clear instructions and support.
- Managed inventory of repair parts, ensuring availability for timely service delivery.
- Collaborated with team members to streamline service processes and improve efficiency.
- Maintained accurate records of service activities and customer interactions diligently.
- Trained new technicians on best practices for safe operations and maintenance procedures.
- Ensured all paperwork was completed accurately and submitted in a timely fashion.
- Adhered to all safety protocols while working with hazardous materials.
- Identified cost saving opportunities through efficient use of materials and labor hours.
- Conducted periodic checks of the fleet vehicles to identify any potential issues before they became serious problems.
- Responded promptly to customer calls for service in a timely manner.
- Developed strong relationships with customers by providing quality service at all times.
- Adhered strictly to all local, state and federal regulations governing the repair of motor vehicles.
- Maintained an inventory of spare parts to ensure quick response times to customer requests.
- Demonstrated excellent communication skills when interacting with customers both verbally and electronically.
- Reported any discrepancies or irregularities found during service calls to management immediately.
- Utilized computer diagnostic software to troubleshoot complex mechanical issues quickly and accurately.
- Collaborated with other technicians on difficult tasks as needed for successful completion of projects.
- Ensured customer satisfaction through follow-up calls post-service completion.
- Managed a high volume of emergency calls with professionalism and empathy.
- Provided accurate ETA updates to customers waiting for service.
- Erected signs and cones to divert traffic in active work areas.
- Diagnosed equipment issues and performed necessary repairs on-site.
- Operated various tools and machinery to complete service tasks efficiently.
Heavy Equipment Mechanic 3
Sunbelt Rentals
Orlando, FL
09.2024 - 02.2025
- Maintained and repaired heavy equipment such as bulldozers, cranes, graders, excavators, and loaders.
- Diagnosed mechanical problems using computerized or manual testing equipment.
- Performed routine preventative maintenance on heavy equipment including oil changes, lubrication of parts, and engine tune-ups.
- Repaired engines, transmissions, hydraulic systems, brakes, and other components of heavy machinery.
- Replaced worn out parts such as hoses, belts, bearings and seals.
- Inspected machines for safety issues prior to operation by operators or customers.
- Adjusted operational settings to ensure proper performance of the machinery.
- Operated various types of construction equipment in order to determine necessary repairs or modifications needed.
- Welded broken parts and structural members as required.
- Cleaned and painted surfaces of machines in order to maintain their appearance.
- Troubleshot electrical systems on heavy machinery.
- Tested repaired machines for proper operation before returning them to service.
- Investigated customer complaints regarding machine performance or malfunctions.
- Assisted technicians with complex repair tasks when needed.
- Ordered necessary parts from suppliers in order to complete repairs quickly.
- Dismantled heavy equipment to locate and accurately diagnose mechanical defects.
- Read and interpreted technical details such as schematics, manuals and drawings.
- Kept accurate records of all machine and equipment repair work that had been performed.
- Maintained records of time and materials used on job to foster accurate invoicing.
- Ensured compliance with environmental regulations during the disposal of hazardous materials.
- Utilized diagnostic software to identify issues and adjust settings for optimal machinery performance.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
Heavy Equipment Field Mechanic
Rikers heavy equipment
Kissimmee, FL
08.2022 - 09.2024
- Maintained and repaired heavy equipment such as bulldozers, cranes, graders, excavators, and loaders.
- Diagnosed mechanical problems using computerized or manual testing equipment.
- Performed routine preventative maintenance on heavy equipment including oil changes, lubrication of parts, and engine tune-ups.
- Repaired engines, transmissions, hydraulic systems, brakes, and other components of heavy machinery.
- Replaced worn out parts such as hoses, belts, bearings and seals.
- Inspected machines for safety issues prior to operation by operators or customers.
- Operated various types of construction equipment in order to determine necessary repairs or modifications needed.
- Welded broken parts and structural members as required.
- Troubleshot electrical systems on heavy machinery.
- Tested repaired machines for proper operation before returning them to service.
- Assisted technicians with complex repair tasks when needed.
- Ordered necessary parts from suppliers in order to complete repairs quickly.
- Trained personnel on the safe operation of heavy machinery.
- Performed preventative maintenance on wide variety of automotive, road construction and other heavy equipment.
- Worked in shop and at customer locations to handle heavy equipment repair, maintenance and commissioning needs.
- Inspected cranes, bulldozers and other heavy equipment to drive proper performance.
- Kept accurate records of all machine and equipment repair work that had been performed.
- Responded promptly to emergency service requests from customers in order to minimize downtime of their operations.
- Maintained a clean workspace in accordance with safety regulations by disposing of hazardous materials properly.
Construction Worker
GMR global construction
Windermere, FL
10.2021 - 09.2022
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
- Mixed concrete, mortar and other materials to prepare building material.
- Installed formwork for concrete structures according to specifications.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Followed blueprints or engineering plans to determine the best methods of assembling structures.
- Transported materials from one site location to another using trucks or trailers.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Measured distances accurately using tape measures or laser measuring devices.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Monitored progress of construction activities making sure deadlines were met.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Maintained accurate records documenting project progress throughout duration of each job.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
Car Salesperson
Roraima cars Auto sales.
Kissimmee, FL
01.2018 - 09.2021
- Developed and implemented strategies for vendor onboarding, training, and performance management.
- Maintained accurate records of all buyers and their contracts.
- Managed day-to-day communications with multiple buyers simultaneously.
- Conducted market research to identify potential new buyers.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Maintained customer satisfaction by providing prompt, reliable service.
- Advised customers on financing options and warranties available for their purchase.
- Developed relationships with potential buyers through phone calls and emails.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Inspected vehicles regularly to ensure they met safety standards prior to being put up for sale.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Responded to inquiries from potential customers via email and telephone.
Education
Some College (No Degree) - General Studies
Valencia College
Orlando, FLSkills
- Proper parts storage
- Safety processes
- Repair work
- Equipment Dismantling
- Cost Control
- Logistics Coordination
- Customer Needs Assessment
- Contract Negotiations
- Product Demonstration
- Relationship Management
- Product Merchandising
- Delivery Management
- Inventory Control
- Client Account Management
- Product Sales
- Sales Development
- Exceptional customer service
- Client Service
- Sales Strategies
- Outgoing Personality
- Customer Service
- Excellent communication skills
- Sales Goals Attainment
- Sales expertise
- Negotiation Tactics
- Relationship Building
- Teamwork and Collaboration
- Product Recommendations
Timeline
Road Service Technician 2
Sunbelt Rentals
02.2025 - Current
Heavy Equipment Mechanic 3
Sunbelt Rentals
09.2024 - 02.2025
Heavy Equipment Field Mechanic
Rikers heavy equipment
08.2022 - 09.2024
Construction Worker
GMR global construction
10.2021 - 09.2022
Car Salesperson
Roraima cars Auto sales.
01.2018 - 09.2021
Some College (No Degree) - General Studies
Valencia College