Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francescoli Siffrard

hampton

Summary

Dynamic Customer Service Representative with a proven track record at Everise, Inc., excelling in complaint resolution and relationship building. Leveraged product knowledge and technical support skills to enhance customer satisfaction, consistently delivering effective solutions and fostering positive interactions. Committed to exceeding customer expectations and driving engagement.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

everise,inc
Plantation
08.2024 - Current
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved customer complaints promptly and efficiently.

Customer Service Representative

foundever
Nashville
09.2024 - 02.2025
  • Resolved customer complaints promptly and efficiently.
  • Provided accurate information about products and services to customers.
  • Developed positive relationships with customers through friendly interactions.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Education

High School Diploma -

Lycee Horatius Laventure
Haiti
07-2011

Skills

  • Product knowledge
  • Order processing
  • Technical support
  • Complaint resolution
  • Relationship building
  • Customer engagement

Languages

French
Professional
Spanish
Professional
Haitian creole
Professional

Timeline

Customer Service Representative

foundever
09.2024 - 02.2025

Customer Service Representative

everise,inc
08.2024 - Current

High School Diploma -

Lycee Horatius Laventure

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