Professional Summary
Overview
Work History
Education
Skills
Timeline

Franceska Morantin

MetCouncil
New York,USA
14
years of professional experience

Dedicated professional with a strong diverse work experience. Excited to utilize my skills and knowledge to positively impact a team. Committed to growth, community impact, and continuous learning. Seeking a role that fosters personal development and collaboration.

Work History

Outreach Benefits Specialist

1 Year 4 Months
MetCouncil | 02.2025 - 06.2026
  • Conduct outreach to community-based organizations, emergency food programs, and other partners, providing information on SNAP rules and regulations
  • Educate potentially eligible clients about SNAP
  • Screen, counsel, and advise clients on necessary documentation and eligibility requirements for the SNAP Program
  • Help potentially eligible households and individuals gain access to the SNAP program by providing application guidance and assistance using web-based tools (e.g., Access HRA)
  • Provide post-application assistance and advocacy for disputed cases, as needed, to existing clients
  • Work in tandem with staff at partner agencies and other Met Council departments
  • Work towards connecting clients with other low-income programs and benefits, including but not limited to Fair Fares, free tax preparation services, Health Insurance, HEAP, NYC Care, WIC, etc
  • Document all services rendered in Met Council's database system (Salesforce) and other relevant tracking tools

Caseworker

7 Months
DOCGO | 02.2024 - 09.2024
  • Supporting the asylee and refugee efforts
  • Responsible for performing a variety of casework duties, including meeting with residents, and preparing psychosocial evaluations, including obtaining, analyzing, and evaluating data and developing services plans
  • Responsible for making the residents aware of the facility's rules and regulations and providing information about the service plan process
  • Responsible for caseload and performs record keeping functions as required, case notes, census statistical reports while making sure all records are maintained at a confidential level
  • Refers residents to agencies and programs as necessary
  • Arranges for transportation to necessary appointments
  • Prepares a facility workshop and meeting with clients relative to goals of Social Services and needs of residents and works closely with other personnel assigned to residents
  • Handles emergencies as they arise and arrange for medical services
  • Attend regular staff meetings
  • Keep supervisor updated on client cases
  • Adhered to legal requirements regarding confidentiality of information related to client's cases

Community Health Liaison / Caseworker

1 Year
Department of Health and Mental Hygiene | 02.2023 - 02.2024
  • Supporting the asylee and refugee efforts by coordinating TB testing as well as coordinating follow up care for individuals who test positive for TB
  • Participate in tuberculosis screening events in NYC community and congregate settings (e.g., shelters)
  • Interact with the public, community partners and site staff/administrators
  • Support onsite data collection, TB education, administrative functions and TB test administration as applicable
  • Support data entry following testing event using BTBC's electronic surveillance and case management system
  • Coordinate follow up to screening events
  • Ensure that test results are received and entered into Maven
  • Send test result letters to clients in appropriate languages
  • Collaborate with DOHMH Chest Centers and community health care providers to schedule appointments for chest xray (CXR) and medical evaluation as needed
  • Call individuals who test positive TB test results and/or TB symptoms, introduce rule as (CHW)/patient navigator (PN)
  • Inform client them of their TB test results
  • Educate individuals on recommended next steps, including CXR and medical evaluation
  • Educate individuals on the importance of TB evaluation and treatment
  • Schedule clients for TB evaluation at appropriate facility
  • Share information about other health and social service resources as applicable
  • Data collection includes client's preferred means of contact, client's availability for a follow up visit, means of transportation, contact information for clinic and clinician providing follow up care, any barriers in follow up for LTBI evaluation and treatment

Caseworker / Legal Liaison

4 Months
Velo Source | 10.2022 - 02.2023
  • Assist with legal inquiries for displaced immigrants
  • Provide information and resources regarding their individual case
  • Educated clients on available community resources and how to access them effectively
  • Maintained accurate records of client progress and documentation of all contacts with clients
  • Participated in team meetings to discuss case management strategies for individual cases
  • Adhered to legal requirements regarding confidentiality of information related to client's cases
  • Assisted with referrals to other NYC agencies
  • Interview immigrants to determine eligibility for NYC programs

Phlebotomist

3 Months
Bureau Of Public Health Clinics | 07.2022 - 10.2022
  • Obtain blood samples for medical testing through venipuncture
  • Label and store specimens appropriately for transportation to labs
  • Perform waived laboratory testing pregnancy test, rapid HIV, urinalysis, and rapid trichomoniasis tests
  • Centrifuging specimen samples
  • Maintained quality control, inventory, temperature, and disinfection logs
  • Follow infection control and safety procedures in carrying out daily phlebotomy functions
  • Strictly adhered to HIPAA regulations when dealing with confidential patient information
  • Ensured compliance with OSHA standards regarding universal precautions
  • Accurately documented patient information into electronic health records systems

COVID-19 Tester

5 Months
One Medical | 10.2021 - 03.2022
  • Greet patients
  • Interview patient to verify information
  • Collect label and process specimens
  • Ensure specimen integrity by adhering to procedures for specimen handling and processing
  • Maintaining infection control and HIPPA standards
  • Maintained accurate inventory of supplies needed for daily operations including gloves, goggles, face masks
  • Maintained up-to-date knowledge of COVID-19 testing and contact tracing protocols and procedures
  • Provided patient screening for COVID-19 symptoms, including temperature checks and symptom assessments
  • Completed Covid-19 questionnaires for all people entering establishment
  • Maintained accurate records of all screenings, test results, and contact tracing activities
  • Helping with referrals for Covid positive patients
  • Participated in training sessions related to COVID-19 policies and procedures

Phlebotomist

1 Month
St. Barnabas Hospital | 09.2021 - 10.2021
  • Perform blood collection procedures
  • Verify order request and identify information prior to blood draw
  • Obtain blood samples from adults and children
  • Organize, label, and safely transport all laboratory specimens
  • Process blood specimens and prepare them for analysis in the laboratory
  • Follow infection control and safety procedures in carrying out daily phlebotomy functions
  • Adhere to hospital protocols for handling of specimen samples
  • Ensure compliance with OSHA standards regarding universal precautions

COVID-19 Tester

3 Months
Rapid Reliable Testing | 03.2021 - 06.2021
  • Set up mobile Covid-19 testing site
  • Greeted and helped register patients
  • Conducted nasal swab Covid test
  • Process specimens on the testing equipment provided
  • Notify patients of results
  • Package specimen for transport
  • Regularly inspected swabbing equipment for proper functioning before starting any job task
  • Maintained accurate inventory of supplies needed for daily operations including gloves, goggles, face masks
  • Dispose of waste materials according to established guidelines in order to maintain environmental compliance standards
  • Maintain up-to-date knowledge of COVID-19 testing and contact tracing protocols and procedures
  • Provide patient screening for COVID-19 symptoms, including temperature checks and symptom assessments
  • Maintained accurate records of all screenings, test results, and contact tracing activities

Diagnostic Vascular Sonographer

1 Year 7 Months
National Diagnostic Services | 08.2019 - 03.2021
  • Explain ultrasound procedure to patients
  • Prepare the examination room and ultrasound equipment to conduct examinations
  • Assist doctors as needed with ultrasound guided vascular procedures
  • Recognize and record the appropriate anatomy and pathology
  • Alert the appropriate medical staff of any abnormalities that require immediate attention
  • Reviewed images for completeness before submitting them to radiologists for review
  • Conducted comprehensive assessments of patient medical histories to determine appropriateness for vascular sonography studies
  • Ensured compliance with safety standards by properly operating machines according to manufacturer's guidelines and adhering to established protocols
  • Maintained strict confidentiality in accordance with HIPAA regulations regarding patient information

Diagnostic Medical Sonography Intern

10 Months
Montefiore Hospital | 09.2018 - 07.2019
  • Explain ultrasound procedure to patients
  • Prepare the examination room and ultrasound equipment to conduct examinations
  • Scan procedures
  • Transfer inpatients and emergency room patients from wheelchairs or stretchers to examination tables
  • Restock medical supplies
  • Clean and prepare rooms after each patient
  • Ensured equipment was properly maintained through daily inspections prior to use
  • Utilized computer systems for documentation, storage and retrieval of images and reports

Medical Assistant

5 Years 7 Months
New York Presbyterian Hospital | 06.2012 - 01.2018
  • Take and monitor vital signs such as temperature, pulse rate, respiration rate, blood pressure height and weight
  • Interviewing patients to obtain detailed medical history, family history, social history, current medications, and any treatments currently on
  • Assessing patient's health risk
  • Documented medical data in patient charts
  • Cleaned treatment rooms and medical instruments, complying with infection control standards
  • Stocked supplies and instruments for examination rooms
  • Supported physicians in examinations, and procedure
  • Organized charts before each patient visit in order to ensure that all relevant information is available during the exam
  • Performed laboratory tests such as urinalysis and blood tests
  • Assisted with obtaining offsite referrals, patient registration, and scheduling

Education

Associates in Applied Science - Diagnostic Medical Sonography

Monroe College | Bronx, NY | 08.2019

Associate of Science - Medical Assistant

ASA College | New York, NY | 05.2009

Skills

Bilingual English and Spanish

Timeline

Outreach Benefits Specialist

MetCouncil
02.2025 - 06.2026Read More

Caseworker

DOCGO
02.2024 - 09.2024Read More

Community Health Liaison / Caseworker

Department of Health and Mental Hygiene
02.2023 - 02.2024Read More

Caseworker / Legal Liaison

Velo Source
10.2022 - 02.2023Read More

Phlebotomist

Bureau Of Public Health Clinics
07.2022 - 10.2022Read More

COVID-19 Tester

One Medical
10.2021 - 03.2022Read More

Phlebotomist

St. Barnabas Hospital
09.2021 - 10.2021Read More

COVID-19 Tester

Rapid Reliable Testing
03.2021 - 06.2021Read More

Diagnostic Vascular Sonographer

National Diagnostic Services
08.2019 - 03.2021Read More

Diagnostic Medical Sonography Intern

Montefiore Hospital
09.2018 - 07.2019Read More

Medical Assistant

New York Presbyterian Hospital
06.2012 - 01.2018Read More

ASA College

Associate of Science from Medical Assistant
Read More

Monroe College

Associates in Applied Science from Diagnostic Medical Sonography
Read More
Franceska Morantin