Summary
Work History
Education
Skills
Timeline
Certification
Work Availability
Overview
Quote
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FRANCES ALLEN

Scottsburg,IN

Summary

To obtain employment as a Licensed Practical Nurse within a large healthcare facility. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Work History

Staff LPN

Advance Correctional Health
09.2022 - 10.2023
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Assisted with monitored intake to help patients achieve nutritional objectives.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Comforted and counseled patients and families throughout care process.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Administered medications and injections to patients.
  • Monitored patient health conditions to report changes to assigned physician.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Reviewed patient history to verify conditions and current medications.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Provided patient education on health care issues and prescribed medications.
  • Evaluated patient histories, complaints, and current symptoms.
  • Took samples to complete diagnostic and routine assessment tests.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.

Appointment Scheduler

Schneck Primary Care
01.2022 - 09.2022
    • Answered phone calls and answered questions from potential customers.
    • Handled complaints and questions, and re-directed calls to other team members.
    • Acted as first point of contact and set appointments for prospective clients.
    • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
    • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
    • Assisted coworkers and staff members with special tasks on daily basis.

Medical Services Coordinator LPN

Southern Health Partners
07.2017 - 11.2021
  • Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action
  • Answer patients' calls and determine how to assist them
  • Measure and record patients' vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration
  • Work as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions
  • Collect samples, such as blood, urine, or sputum from patients, and perform routine laboratory tests on samples
  • Prepare patients for examinations, tests, or treatments and explain procedures
  • Evaluate nursing intervention outcomes, conferring with other healthcare team members as necessary
  • Record food and fluid intake and output.
  • Coordinated patient appointments and scheduling to promote optimal clinician productivity and patient satisfaction.
  • Prepared patient charts by properly filing charts and transcribing pertinent information.
  • Organized and updated charts with clinic notes, retrieved scans, obtained medical records and verbally confirmed appointments via telephone.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Implemented cross training of multiple new hires to provide coverage during absences

Front Desk Receptionist

Fortis College
01.2014 - 07.2016
  • Answered and quickly redirected up to 20 calls per hour
  • Ordered and distributed office supplies while adhering to a fixed office budget
  • Managed office supplies, vendors, organization and upkeep
  • Directed guests and routed deliveries and courier services
  • Screened applicant resumes and coordinated both phone and in-person interviews
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Opened and properly distributed incoming mail
  • Greeted numerous visitors, including VIPs, vendors and interview candidates
  • Helped distribute employee notices and mail around the office
  • Maintained a clean reception area, including lounge and associated areas
  • Completed data entry
  • Screened all visitors and directed them to the correct employee or office
  • Obtained signatures for financial documents and internal and external invoices
  • Collected student payments
  • Proctored student assessment testing
  • Entered student enrollments.

Accounts Payable Cleaner

Mighty Maid Cleaning Inc
05.1994 - 02.2014
  • Cleaned in and around the buildings, prioritizing safety at all times
  • Thoroughly scrubbed and cleaned bathroom fixtures and partitions
  • Hosed down and swept steps and sidewalks
  • Dismantled, cleaned and replaced light fixtures
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
  • Inspected facility and grounds and picked up any trash
  • Spot cleaned furniture and carpet
  • Operated compactors and balers to discard cardboard boxes and trash
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees
  • Mixed water and detergents in containers to prepare chemical cleaning solutions
  • Promoted building security by locking doors and checking electrical appliances for safety hazards
  • Sanitized bathrooms, showers and locker rooms
  • Checked in and stocked inventory throughout the facility
  • Kept janitorial closets clean and organized
  • Properly labeled and diluted all cleaning solutions
  • Dusted all furniture and fixtures thoroughly and carefully.

Cashier

Hop In
08.2008 - 02.2011
  • Greeted customers in a timely fashion while quickly determining their needs
  • Recommended merchandise to customers based on their needs and preferences
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
  • Responded to customer questions and requests in a prompt and efficient manner
  • Engaged with customers in a sincere and friendly manner
  • Completed all cleaning, stocking and organizing tasks in assigned sales area
  • Prioritized helping customers over completing other routine tasks in the store
  • Built relationships with customers to increase likelihood of repeat business
  • Accountable for the cash in the registers and the store safe.

Lead Teacher

Kingdom Kids Day Care
03.2009 - 08.2010
  • Established clear objectives for all lessons, units and projects
  • Encouraged students to persevere with challenging tasks
  • Created lesson plans in line with state curriculum and school curriculum standards
  • Encouraged good behaviors using the positive reinforcement method
  • Established a safe play environment for the children
  • Instructed children on proper health and personal habits
  • Organized and engaged in recreational activities such as games and puzzles
  • Dressed infants and toddlers and changed their diapers
  • Communicated openly with children's parents about daily activities and behaviors
  • Continually kept abreast of toy and child-related recalls and safety warnings
  • Meticulously sanitized toys and play equipment
  • Encouraged children to be understanding of and patient with others
  • Allowed for ample outdoor recreation time
  • Maintained a child-friendly environment with access to outdoor activities
  • Monitored each student's educational progress with individualized charts and files
  • Addressed behavioral and learning issues with parents and daycare management
  • Engaged with children on an individual basis in a pleasant manner.

Education

Emergency Medical Technician -

College of The Albemarle
Elizabeth City, NC

Diploma, LPN Program -

Fortis College

Skills

  • 30 WPM typing speed
  • Customer service-oriented
  • Professional phone etiquette
  • Flexible
  • Excellent communication skills
  • Accurate and detailed
  • Articulate and well-spoken
  • Works well under pressure
  • Pleasant demeanor
  • Appointment setting
  • Multi-line phone proficiency
  • Filing and data archiving
  • Clinical Documentation
  • Pulse Oximetry Tracking
  • Patient Intake
  • Health Education
  • Emergency Response
  • Patient Care
  • Wound Care

Timeline

Staff LPN

Advance Correctional Health
09.2022 - 10.2023

Appointment Scheduler

Schneck Primary Care
01.2022 - 09.2022

Medical Services Coordinator LPN

Southern Health Partners
07.2017 - 11.2021

Front Desk Receptionist

Fortis College
01.2014 - 07.2016

Lead Teacher

Kingdom Kids Day Care
03.2009 - 08.2010

Cashier

Hop In
08.2008 - 02.2011

Accounts Payable Cleaner

Mighty Maid Cleaning Inc
05.1994 - 02.2014

Emergency Medical Technician -

College of The Albemarle

Diploma, LPN Program -

Fortis College

Certification

  • Practical Nursing, Commonwealth of Virginia, 0002095326, 01/31/2019
  • American Heart Association, BLS/CPR Certification, 07/2017

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview

29
29
years of professional experience
1
1
Certificate

Quote

You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
FRANCES ALLEN