Summary
Overview
Work History
Education
Skills
Relavent Courses
Certification
Timeline
Generic

Frances Marty Gurtina

Rockville,MD

Summary

Experienced with developing and validating psychological assessments to ensure accurate measurement of mental attributes. Utilizes advanced statistical techniques to analyze data and interpret results effectively. Strong understanding of psychometric theories and principles to enhance the reliability and validity of testing instruments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Behavior Technician

Helping Hands Family
06.2025 - Current
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
  • Trained clients to apply appropriate social skills and behavior modification techniques.
  • Supported client using principles of applied behavior analysis.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

Business Owner

Genove Styles
07.2024 - Current
  • Engage customers using strong communication skills to assess needs and provide tailored solutions while implementing marketing campaigns, promotions, and business strategies to drive revenue and expand market reach.
  • Develop business plans and pricing strategies based on cost analysis and competitor research while designing and executing social media and advertising initiatives to enhance brand visibility and customer engagement.
  • Manage social media platforms, marketing efforts, and website content updates to strengthen brand awareness, attract new customers, and align with industry trends.
  • Track and maintain records for production, inventory, income, and expenses while conducting market research to identify trends and uncover growth opportunities.

Content Creator

YouTube
06.2016 - Current
  • Plan and execute social media campaigns, increasing audience engagement.
  • Design graphics and edited videos using Canva
  • Built relationships with online audiences by responding to feedback and hosting interactive content.
  • Brainstorm and implement creative content strategies based on current trends.
  • Plan, produce and edit video projects to maximize engagement.

Amazon FBM Seller

Amazon
05.2024 - 10.2024
  • Conducted market research to identify new products and trends in the Amazon Marketplace.
  • Analyzed sales data to determine areas of improvement for future campaigns.
  • Reviewed competitor activity and adjusted marketing strategy accordingly.
  • Prepared reports on key metrics such as revenue growth, cost of goods sold, inventory turns.
  • Developed online sales dashboard and reporting templates.

Store Associate

Finish Line
06.2021 - 03.2023
  • Assisted customers with product selection, pricing and availability.
  • Addressed customer complaints in a professional manner.
  • Improved customer service feedback scores through outstanding service.
  • Maintained records related to sales for store management.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.

Education

Bachelor of Arts - Psychology

University of Maryland - College Park
College Park, MD
05-2025

Associate of Arts - Transfer Studies

Anne Arundel Community College
Arnold, MD
05-2023

Skills

  • Coding and Analysis: JASP, SPSS, and R
  • Data Collection: Central Reach
  • Report Writing: Session Notes
  • Language: Fluent in English and Tagalog
  • Active Listening: Customer service
  • Adaptability, Flexibility, and Reliability- Quick to adjust effectively in the workplace
  • Teamwork and Collaboration: Conflict resolution, team building and cooperation
  • Customer Assistance and Service: Store Associate
  • Strong Communication and Interpersonal Skills: Answering phone calls and emails for company
  • Problem-solving abilities: Assisted customers, brainstorming
  • Data collection: Central Reach
  • Report writing: Session notes

Relavent Courses

  • Developmental Psychology (PSYC355)
  • Social Psychology (PSYC221)
  • Statistical Methods in Psychology (PSYC200)
  • Research Methods in Psychology (PSYC300)
  • Fundamentals of Learning and Behavior (PSYC302)
  • Psychology of Interpersonal Relationships (PSYC 334)
  • Counseling Psychology: Theories, Research, and Practice (PSYC 432)
  • Assessment and Treatment of Addictive Behaviors (PSYC 437)
  • Experimental Psychology: Social Psychology Laboratory (PSYC420)

Certification

  • Spring 2025 - Current: CPR/First Aid Certified - Red Cross

Timeline

Behavior Technician

Helping Hands Family
06.2025 - Current

Business Owner

Genove Styles
07.2024 - Current

Amazon FBM Seller

Amazon
05.2024 - 10.2024

Store Associate

Finish Line
06.2021 - 03.2023

Content Creator

YouTube
06.2016 - Current

Bachelor of Arts - Psychology

University of Maryland - College Park

Associate of Arts - Transfer Studies

Anne Arundel Community College

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