Franchelis Bastardo
Washington
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Eligibility Representative
Elevate Patient Financial Solutions
Washington , DC
03.2024 - 07.2025
- Researched patient records to determine eligibility for Medicaid benefits.
- Verified patients' income levels against the required threshold for coverage eligibility.
- Assisted patients in completing forms related to their Medicaid application process.
- Followed up with clients regularly to ensure satisfaction with services provided.
- Provided knowledgeable guidance to clients regarding program rules, regulations, and updates.
- Processed Medicaid applications, ensuring compliance with regulations and accuracy of information.
Bilingual Sales Representative
T-Mobile
Washington, D.C., United States
03.2023 - 02.2024
- Assisted customers in product selection, ensuring alignment with individual needs and preferences.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Developed bilingual sales strategies to enhance customer engagement and satisfaction.
- Worked effectively in fast-paced environments.
- Processed transactions accurately, maintaining high standards of data integrity and confidentiality.
- Worked flexible hours across night, weekend, and holiday shifts.
Sales associate, Cashier
Macys
Hyattsville
05.2022 - 12.2022
- Assisted in managing inventory levels, ensuring product availability and accuracy.
- Collaborated with team members to execute promotional displays, enhancing product visibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
Temporary CNA
Inspire rehabilitation & health center
Washington, D.C.
01.2021 - 04.2022
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Conducted regular assessments of patient conditions, identifying needs for additional support or services.
- Facilitated communication between patients and healthcare providers to ensure continuity of care.
Teacher Assistant
YMCA
Washington, D.C.
01.2019 - 08.2020
- Assisted lead teachers in curriculum implementation and classroom management.
- Supported individualized instruction for students with diverse learning needs.
- Coordinated communication between parents and educators regarding student development.
Education
No Degree - Criminal Justice
Trinity Washington University
Washington, D.C.05-2027
HS Diploma -
Dc International School
Washington, D.C.05.2021
Skills
- Fast Learner
- Multitasking Abilities
- Organizational skills
- Customer Service
- Time Management
- Public assistance programs
- Client relationship building
- Confidentiality
- Medicaid
- Team collaboration
- Flexibility
- Attention to detail
Languages
Spanish
English
Timeline
Eligibility Representative
Elevate Patient Financial Solutions
03.2024 - 07.2025
Bilingual Sales Representative
T-Mobile
03.2023 - 02.2024
Sales associate, Cashier
Macys
05.2022 - 12.2022
Temporary CNA
Inspire rehabilitation & health center
01.2021 - 04.2022
Teacher Assistant
YMCA
01.2019 - 08.2020
HS Diploma -
Dc International School
No Degree - Criminal Justice
Trinity Washington University
References
- Natalie Barbieri, Transition coordinator at High School 202-660-8563
- Christopher Nace, Head of services at DCI 804-677-5941